- Experience
- 5+ yrs
- Salary
- CAD 55,000 – CAD 65,000 / year
- Openings
- 1
- Posted
- 7 hours ago
- Work mode
- Work from home
- Eligibility
- This opportunity is exclusively available to experienced Canadian medical clinic leaders who fulfill the specific requirement of having direct family medicine clinic and MOA experience. Applicants without this background will not be considered.
- Resume
- Required to apply
Job description
About the Role
This unique position offers an opportunity for experienced clinic managers from Canadian family medicine clinics to extend their impact beyond a single location by overseeing multiple clinics' operations. You will partner directly with clinic owners to enhance operational efficiency at scale while building a progressive career beyond standard clinic management duties.
ClinicLine facilitates Canadian medical clinics in securing skilled remote medical administrative professionals who ensure cost-effective, consistent, and high-quality support.
Who Should Apply
- Individuals with direct involvement in Canadian family medicine clinics (excluding dental or hospital-only environments).
- Those who have hands-on Medical Office Assistant (MOA) experience.
- Professionals with verified experience leading clinic staff and managing clinic operations effectively.
Role Responsibilities
- Ownership and management of relationships with assigned clinic clients from onboarding through long-term success.
- Leading and ensuring seamless onboarding and implementation processes.
- Establishing workloads, key performance indicators (KPIs), and benchmarks for remote staff performance.
- Providing expert knowledge in Canadian primary care clinic operations.
- Improving administrative workflows such as calls handling, fax operations, EMR usage, and scheduling processes.
- Leading recruitment, hiring, and onboarding for remote medical administrative placements.
- Conducting client meetings, performance reviews, and resolving issues as they arise.
- Supervising and guiding remote medical administrative personnel.
Essential Experience
- At least 2 years of direct MOA experience within Canadian family medicine clinics.
- Minimum 3 years of leadership experience as a Clinic Manager or similar role in Canadian primary care settings.
- Proven background managing clinic administrative staff and overall clinic operations.
- Familiarity and practical hands-on use of Electronic Medical Records (EMRs) including systems like Accuro, OSCAR, Telus PS Suite.
Ideal Candidate Profile
- Demonstrated history of having managed a clinic, not just worked within one.
- Strong understanding of clinic workload challenges, patient flow, and administrative bottlenecks.
- Capability to confidently advise clinic owners and physicians on operations.
- Aptitude for translating individual clinic operations into scalable, standardized processes.
Role Details and Compensation
- Full-time position requiring 40 hours per week.
- Work location is remote/hybrid with a preference for candidates located within the Greater Toronto Area.
- Flexible work scheduling is required to accommodate client needs.
- Salary ranges from $55,000 to $65,000 annually, with additional quarterly bonus opportunities.