Claims Administration Officer

About the Role

Join DXC Technology's Insurance Software and Business Process Services (ISB) team, recognized worldwide for delivering advanced insurance solutions that assist insurers in modernizing and managing core operational processes at scale. This role involves supporting workers' compensation claims administration, ensuring compliance with regulatory standards while providing exceptional service to injured employees and related parties.

Key Responsibilities

As a vital member of the claims team, you will be responsible for managing and processing workers' compensation claims through accurate record-keeping, coordinating medical appointments, and facilitating timely communication among injured workers, healthcare providers, and other stakeholders. Your efforts will help maintain compliance with legislation and regulations, address enquiries professionally, support audits and reviews, and contribute to continuous operational improvements and team development initiatives.

Qualifications and Experience

• Completion of Higher School Certificate or an equivalent qualification.
• Prior experience in workers' compensation claims management or related fields is advantageous.
• Knowledge of insurance processes and regulatory frameworks is beneficial.

Skills and Attributes

• Excellent organizational and time management capabilities.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office suite applications.
• Detail-oriented with strong analytical abilities.
• Capacity to manage confidential information with discretion.
• A customer service-focused approach.

Company Culture and Benefits

DXC Technology values a "people first" philosophy, fostering inclusiveness, belonging, and corporate responsibility. The company offers extensive resources for employee onboarding and development, including access to DXC University. Referral incentives are available when you recommend qualified candidates. Flexible leave arrangements allow for personal time and purchased leave. Community involvement is supported through volunteer days, and employee wellbeing is prioritized with an Assistance Program. Additional benefits include novated leasing, discounted health insurance, paid parental leave, and other discounts.

Diversity and Inclusion

DXC is proud to be an equal opportunity employer, welcoming applicants from diverse backgrounds and embracing a culture that encourages individuals to bring their whole selves to work. Reasonable accommodations are provided to qualified individuals with disabilities following company policies.

Work Environment

The work model emphasizes on-site collaboration with flexibility to support well-being, productivity, and diverse work styles. DXC is committed to creating an inclusive environment for all employees.

Important Notes on Recruitment

Candidates should be aware that DXC Technology never solicits payment from applicants or conducts recruitment via social media platforms. Employment offers do not require any fees or purchases. Be vigilant against fraudulent recruitment schemes.