Claim Advisor, Accident Benefits MIG

About the company

Allstate Insurance Company of Canada is a major home and auto insurer that focuses on prevention and protection solutions for customers at every life stage. With more than 90 years of innovation behind it and service to Canadians since 1953, the company is known for its “You’re in Good Hands®” promise. It has also been recognized as one of Canada’s Best Employers for nine straight years and emphasizes an inclusive, supportive workplace.

The organization is also active in the community through charitable partnerships, employee donations, and volunteering.

Role overview

Allstate is hiring a Claim Advisor, Accident Benefits MIG for its Ontario team. This role is responsible for assessing, investigating, and settling accident benefit claims in accordance with the Insurance Act and related regulations. The position requires accurate and timely handling of claims, strong documentation practices, and effective coordination with claimants and their representatives. The role is home-based.

Key accountabilities

• Review accident benefit claims to determine coverage, eligibility, and the appropriate outcome.
• Handle claim files involving medical rehabilitation and disability benefits.
• Keep electronic claim records complete, accurate, and up to date.
• Reply to claimant communications and accident benefit forms in line with legal requirements.
• Support departmental and organizational objectives by taking on additional assigned duties.

Qualifications

• Strong written and verbal communication skills, with a focus on professional and helpful customer service.
• Background in a medical or legal environment is considered an advantage.
• At least a minimum post-secondary education or an equivalent combination of education and experience.
• 1 to 2 years of experience adjusting insurance claims or performing a similar function is preferred.
• Enrollment in CIP, or completion of the designation, is preferred.

Benefits

• Flexible work arrangements.
• 15% employee discount on auto and property insurance, along with access to other discounted products and services.
• Good Office program with reimbursement of up to $400 for office equipment purchases.
• Student loan payment matching for government student loans.
• Employer-matched retirement savings program.
• Annual wellness allowance to support health and wellbeing.
• Personal reflection day.
• Tuition reimbursement support.
• Opportunities to contribute to the community and give back.

Additional information

Allstate Canada Group provides workplace accommodations where needed and encourages candidates to request support so their needs can be met.

The company uses AI tools to help with screening, selection, assessments, and interview scheduling during recruitment.

This posting refers to an active vacancy within the organization.

Compensation: The expected annual pay range for this role is $55,290 to $85,178. Final salary will depend on the candidate’s skills and experience.