Category Manager Project Intern (TikTok Shop - US Operations)

About the Team

The commerce sector has expanded rapidly and is now a highly competitive area for major internet companies. The goal of this team is to make shopping more discoverable, inspiring, and enjoyable by positioning TikTok as the preferred commerce channel for merchants, creators, affiliates, brands, and shoppers.

This role supports the growth of TikTok Shop in the US by helping build an innovative, secure, and user-friendly ecommerce ecosystem. The team focuses on delivering quality products and a distinctive customer experience while strengthening ecommerce partnerships in the United States.

As a project intern, you will work on meaningful short-term initiatives that offer exposure to real business challenges, practical learning, and a faster-paced professional environment. This position is designed to help you build applied skills and better understand your career interests.

Applications are reviewed continuously, so early submission is encouraged. Candidates must be able to commit to an internship lasting at least 3 months.

Responsibilities

• Bring in and develop merchants to support growth within the category.
• Identify partnership approaches that fit merchants’ short- and long-term plans while using platform resources in an efficient way.
• Work closely with cross-functional partners to remove obstacles and keep business growth moving.
• Use a consultative style to recommend content, creator/affiliate/agency, merchandising, and logistics solutions to clients.
• Keep clients informed about product updates and new promotional opportunities within TikTok Shop.

Qualifications

Minimum qualifications include enrollment in a Bachelor’s or Master’s program, preferably in Business Administration, Project Management, Marketing, or a related area. The role calls for strong analytical and problem-solving skills, a proactive and detail-focused mindset, and the ability to conduct both qualitative and quantitative research that leads to practical insights. Effective communication and strong cross-team collaboration are essential, along with a genuine drive for business impact and ambitious goals.

Preferred qualifications include interest in ecommerce, prior internship exposure in ecommerce, or a solid understanding of the industry. Familiarity with short-form content commerce, shoppable content, and brand-creator partnerships is considered an advantage.

Pay and Benefits

This internship is paid at an hourly rate of $23.75 in the selected city. Benefits for interns may include day-one health insurance, life insurance, wellbeing support, 10 paid holidays per year, and paid sick leave. Sick leave is 56 hours for interns hired in the first half of the year and 40 hours for those hired in the second half. Non-fully remote interns may also qualify for a housing allowance. Benefits can be changed by the company at any time, with or without notice.

Additional Information

For candidates applying in Los Angeles County (unincorporated), employment decisions will follow all applicable federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. A criminal history may be considered as it could affect duties involving client contact, handling confidential and proprietary information, access to information systems, and the use of sound judgment.

TikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. The company’s global headquarters are in Los Angeles and Singapore, with offices in multiple major cities worldwide. TikTok values curiosity, humility, resilience, innovation, and an “Always Day 1” mindset, and is committed to diversity, inclusion, and reasonable accommodations for candidates who need support during the recruitment process.