Cashier

Position Overview

The position of Cashier is vital for delivering prompt, amicable, precise, and secure customer service. Responsibilities include handling Checkout and Return transactions as well as supervising the Self-Checkout zone. Cashiers actively acquire product and project knowledge to assist customers effectively and spot potential sales opportunities.

Key Duties

• Perform Checkout and Return transactions efficiently and accurately.
• Monitor and maintain the Self-Checkout area to ensure smooth operation.
• Acquire and apply product/project knowledge to guide customers and identify sales chances.
• Adhere to all company policies and procedures to reduce shrinkage.
• Head Cashier duties include positioning Cashiers, expediting price checks, and approving Point of Sale transactions and markdowns across multiple service points like mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Resolve initial customer concerns and provide first-level escalation.
• Support coaching, supervision, and training efforts for Front End Associates including mentoring new Cashiers using available tools and techniques.

Qualifications

• Preferred qualification for Head Cashier: Minimum of one year of Cashier experience.