Cash Office Responsible - Limassol

Position Overview

As a Cash Office Responsible, you will take charge of the cash office and manage the sales floor administration at your store, ensuring all operations run smoothly and adhere to company policies. Your role includes training and supporting the store team to confidently execute procedures involving cash handling, stock management, banking, and administrative tasks. You will embody company values while contributing to personal and organizational success.

Key Responsibilities

• Improve store efficiency by implementing and maintaining best practices in cash management, technical equipment use, and administrative processes, while assisting store leadership and colleagues to deliver exceptional customer service when needed.
• Conduct account reconciliations, oversee money-handling routines, manage cash register opening and closing procedures, investigate discrepancies, and coordinate with management and loss prevention teams for follow-up.
• Maintain security measures in compliance with company standards, support and participate in audits.
• Collaborate with store management to ensure smooth customer and colleague interactions on the sales floor.
• Provide training and continuous support to store staff on checkout protocols, cash point operations, and other related store processes to guarantee consistent adherence.
• Represent yourself and the brand positively in all customer interactions.

Collaborative Environment

You will be part of a vibrant Store Team including Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, and others. Together with the wider Area Team, you will collaborate across stores to share knowledge and drive success. Your role supports customers to confidently express their style with our latest fashion and timeless pieces, promoting an inclusive and sustainable shopping experience.

Candidate Profile

• Passionate about coaching and fostering a positive culture guided by company values.
• Highly organized, efficient, and motivated to optimize store processes and routines.
• A dependable team player with strong communication skills who supports store leadership.
• Thrives in a dynamic, team-oriented environment.
• Flexible, curious, decisive, and solution-focused.
• Driven to create outstanding customer experiences while promoting product sales.

About the Company

We are a global fashion group known for combining exceptional design, affordability, and sustainability without compromise. Our inclusive culture and strong values unite thousands of dedicated colleagues worldwide. Together, we aim to advance the fashion industry towards a more inclusive and sustainable future.

Benefits and Perks

• Employee discount of 25% across all affiliated brands, both in-store and online.
• Sales performance bonus opportunities.
• Participation in the H&M Incentive Program (HIP).
• Long service rewards at 10, 15, and 20 years of tenure.
• 13th-month salary.
• Referral bonuses for recommending friends.
• Baby birth gift card.
• Marriage leave entitlement.
• Retirement rewards.

Additional Information

This is a permanent, full-time role based in Limassol, Cyprus. We seek applications received by July 24th. Please note applications without cover letters are preferred to ensure a fair and competency-based recruitment process.