Butler, VIP Services - Atlantis The Royal

About the Property

Atlantis The Royal is part of Kerzner International and is positioned as an ultra-luxury experiential resort. Designed by world-renowned designers, architects, and artists, it aims to push the limits of imagination. Set on the crescent of Palm Island, the resort offers 760 rooms, suites, and signature penthouses with sweeping views of the sea and skyline. Guests enjoy highly personalized service, Michelin-starred and celebrity chef dining, immersive wellness experiences, and memorable moments throughout their stay.

The resort is supported by more than 6,000 colleagues representing 129 nationalities. The workplace promotes an inclusive, energetic culture that values talent, wellbeing, and long-term career growth.

Role Overview

The Butler in VIP Services is responsible for creating a highly personalized guest journey by anticipating needs, gathering and tracking guest preferences, and ensuring each suite is fully prepared before arrival according to the guest’s requirements. The role includes welcoming guests at the Porte Cochere, escorting them to the suite, completing in-room check-in, and handling luggage and personal belongings in line with guest preferences.

The butler also coordinates guest dry cleaning and laundry, arranges agendas and schedules such as reservations and activities, and keeps other departments informed so that every detail of the stay is managed smoothly.

Candidate Profile

The ideal candidate holds a bachelor’s degree in Hospitality Management or a related discipline and brings at least 2 years of butler experience. The role calls for strong teamwork, organization, multitasking ability, a positive mindset, and excellent English communication. Successful candidates should think strategically, bring creative ideas, adapt quickly to change, and work with a hands-on, service-first approach. A genuine interest in guest care and the ability to understand situations from the guest’s point of view are essential.

Compensation and Benefits

The position offers a competitive tax-free salary in UAE Dirhams (AED) along with a broad benefits package. Benefits include generous food and beverage privileges, special discounted rates across Kerzner properties worldwide, comprehensive health insurance including dental coverage, annual flights home, life insurance, an incentive program, and a range of colleague wellness and social activities.

Learning and Growth

Team members benefit from strong learning and development support, access to world-class training, opportunities for career mobility, and internal advancement across the Kerzner portfolio. This makes the role well suited to ambitious professionals looking to build a lasting career in luxury hospitality.