Business Manager - NARS at Brown Thomas Dundrum (Part-Time)

Overview

Join the esteemed NARS brand as a Business Manager at Brown Thomas Dundrum, working 37.5 hours across five days per week. NARS, founded in 1994 by François Nars, is celebrated for its bold color, luxurious textures, and vibrant individuality. As part of the global Shiseido Group, NARS offers innovative training, attractive product discounts, and the opportunity to be part of a dynamically expanding brand within an ambitious network.

Role Purpose

In this role, you will lead and inspire a small team to excel in customer engagement through expert artistry and brand knowledge. You will foster strong client connections by showcasing the brand's heritage and innovative formulations, maximizing sales opportunities and nurturing customer loyalty. Accountability for business outcomes is key, as is building external partnerships and driving continual performance improvement.

Key Responsibilities

• Motivate and coach your team to consistently deliver superior customer experiences aligned with NARS standards.
• Utilize brand storytelling and product expertise to engage customers and identify sales prospects.
• Develop and execute business plans in collaboration with Area Manager, HR, and Education teams to meet KPIs and sales objectives.
• Build lasting relationships with clients and external partners to broaden customer base and ensure sustained loyalty.

Candidate Profile

• Proven experience in retail management and leading teams.
• Strong background in makeup artistry, preferably with formal qualifications.
• Excellent communication skills, capable of liaising effectively with sales and education leadership.
• Demonstrated ability to lead teams to achieve sales targets and KPIs.
• Experience in coaching and developing personnel.

Benefits

• 30 days of annual leave inclusive of bank holidays, with increases based on tenure.
• Competitive discretionary commission scheme.
• 5% contributory pension scheme from the employer.
• Generous product discounts and allocations.
• Enhanced parental leave provisions.
• Life insurance coverage up to twice annual salary.
• Employee referral bonuses.
• Access to Retail Trust support services.
• Regular performance and development reviews ensuring career progression.

Our Values

• Encourage expansive thinking and innovation.
• Embrace risk-taking and hands-on involvement.
• Promote collaboration and openness.
• Act with integrity, accountability, and celebrate success.

Inclusion Message

We value diversity and are dedicated to fostering an inclusive working environment. We welcome applicants of all backgrounds, regardless of ethnicity, gender, age, sexual orientation, disability, or religion. Flexible working arrangements and necessary adjustments are supported to ensure a positive working experience. We are a recognized disability confident employer with active employee advocacy groups.

Hiring Process

After submission, applications will be screened and shortlisted candidates contacted within 30 days. The process includes at least one interview, preferably in-person to assess your suitability and commute. Successful candidates will undergo an in-store trade test. Note, only applicants with legal rights to work in the UK will be considered.