Business Development Manager / Account Manager (International Marketing) - Singapore/Malaysia

Overview

Join Marina Bay Sands to elevate your professional journey by collaborating with experts in a dynamic environment. We are looking for a Business Development Manager focused on international marketing, particularly targeting the Singapore and Malaysia markets.

Responsibilities

• Promote the Marina Bay Sands Integrated Resort and increase recognition of its associated properties.
• Market gaming products and services to key target segments, with emphasis on Premium players from Singapore and Malaysia.
• Develop and maintain strong professional relationships with new and existing Premium players to boost visitation to the resort.
• Ensure exceptional customer experiences at all interaction points, abiding by company policies and guidelines.
• Create comprehensive profiles for each player to tailor touchpoints according to individual preferences.
• Manage complimentary offers following customer reinvestment strategies to achieve desired profitability and margins.
• Provide accurate financial details for credit line recommendations for Premium players.
• Follow up on credit patronage and coordinate with Premium Account Management on payment matters.
• Foster a culture of communication, teamwork, and knowledge exchange that reflects Marina Bay Sands core values.

Qualifications and Skills

• Minimum educational qualification is a High School diploma; college degree preferred.
• At least 2 years of robust experience in Casino Marketing or Player Development focused on the Singapore and Malaysia markets.
• Comprehensive understanding of Anti-Money Laundering Policy, Company Compliance Policy, and Credit Policy.
• In-depth knowledge of gaming products and services offered at Paiza, especially Premium Programs at Marina Bay Sands.
• Familiarity with ACSC, Opera, and Table Touch systems is advantageous.
• Proficient with Microsoft Office applications including Word, Excel, and Outlook.
• Highly motivated, capable of self-management, and sales-driven within a cooperative work environment.
• Customer-oriented with strong focus on hospitality and excellence in the customer experience.
• Strong multitasking and prioritization capabilities.
• Positive approach toward overcoming challenges and problem-solving in culturally diverse settings.
• Encourages collaboration, continuous learning, and adaptability among team members.
• Committed to ongoing personal and professional development.

Diversity, Equity, and Inclusion

Marina Bay Sands values diversity and inclusion, fostering equal employment opportunities as we expand our workforce in Singapore. Employees are expected to adhere to all company regulations, ethical standards, and conduct policies.