Business Analyst - Credit Origination & AI

Role Overview

We are seeking a Business Analyst specialized in Credit Origination and Artificial Intelligence to join our team in Singapore. This role involves the comprehensive analysis, documentation, and implementation support for banking systems, focusing on credit loan origination and limits & collateral management platforms, alongside involvement in AI-powered banking solutions.

Key Responsibilities

• Collect and analyze business needs and document them for banking system implementations and transformation projects.
• Lead analysis efforts for Credit Loan Origination and Limits & Collateral Management Systems projects.
• Execute end-to-end business process assessment, including mapping and designing system workflows.
• Evaluate Product Gap Summaries and suggest the best business and technical approaches.
• Review and validate consultants' solution assessments to ensure alignment with business goals.
• Work collaboratively with stakeholders across business, product, architecture, development, and quality assurance throughout the project lifecycle.
• Create detailed functional documents such as Business Requirement Documents, Functional Specifications, User Stories, Process Flows, and User Guides.
• Configure system settings per business requirements involving loan types, product setups, approval workflows, credit policies, risk rating models, and financial statement processing.
• Partner closely with technical teams on system configurations, troubleshooting, feature enhancements, and defect management.
• Propose enhancements to processes and user interfaces to elevate operational efficiency and user experience.
• Provide support for User Acceptance Testing, System Integration Testing, and regression testing phases.
• Validate AI-enhanced banking features including Generative AI, Agentic AI, intelligent chatbots, OCR, and AI-supported document handling.
• Conduct bug validations and liaise with developers to resolve issues.
• Assist pre-sales efforts by preparing demo environments, sample datasets, and product showcases.
• Mentor junior analysts and lead sessions to share product and system expertise.
• Support miscellaneous initiatives such as preparing notification templates, updating product documentation, and improving processes.

Candidate Requirements

• Proven experience in business analysis within banking or financial services sectors.
• Demonstrated expertise in implementing Loan Origination Systems or Credit Origination platforms.
• Experience with Limits & Collateral Management Systems.
• Sound knowledge of corporate and commercial lending, credit approval workflows, credit risk evaluation, and collateral management.
• Skilled in gathering business requirements and developing BRDs, FSDs, user stories, and process flow documentation.
• Hands-on experience configuring systems and setting up workflows.
• Familiarity with Agile and/or Waterfall project delivery methodologies.

Preferred AI & Digital Banking Expertise

• Experience or knowledge of Generative AI and Agentic AI solutions.
• Exposure to AI-enhanced credit origination and intelligent document processing via OCR.
• Familiarity with AI chatbots or virtual assistants.
• Understanding of prompt engineering and AI-based workflow automation.
• Experience validating and testing AI applications.