Buggy Host - Raffles The Red Sea

Company Overview

Raffles & Fairmont The Red Sea is part of the Kingdom’s ambitious Red Sea Project and is designed to welcome guests to two environmentally inspired resorts. The destination includes 361 rooms, 11 unique dining experiences, an overwater restaurant overlooking the Red Sea and mangroves, and a spa.

Raffles The Red Sea is envisioned as a refined retreat of understated luxury, located in Saudi Arabia’s exceptional Red Sea destination. It combines Raffles’ signature warmth and tailored service with the natural surroundings and sustainability values of Red Sea Global to create a highly curated experience for discerning travelers.

Role Summary

The Buggy Host supports guest movement across the resort by providing safe, smooth, and attentive transportation. This role is central to the guest experience, requiring a service-minded approach, strong awareness of safety, and close coordination with front-of-house teams.

Key Responsibilities

• Transport guests comfortably and efficiently between villas, restaurants, and other resort areas.
• Deliver thoughtful, personalized interactions by anticipating guest needs and sharing helpful details about the resort, destination, and local culture.
• Operate electric buggies responsibly while following resort speed rules, pedestrian safety measures, and Saudi driving regulations.
• Perform daily pre-shift checks, including battery condition, tyre pressure, and cleanliness, and keep vehicles in excellent condition.
• Support guests with luggage and personal belongings in a careful and professional manner.
• Stay in regular contact with the Front Office and Concierge teams to manage prompt pick-ups and drop-offs.
• Handle vehicle charging efficiently and report any technical issues that may impact energy use or operations.
• Follow the resort’s grooming and behavioral standards so every guest interaction reflects the brand’s luxury service style.

Qualifications

• High school diploma or equivalent is required; a hospitality qualification is an advantage.
• At least 1–2 years of experience in a guest-facing position at a luxury hotel or resort.
• A valid Saudi Arabian driving licence is mandatory.
• Strong English communication skills are essential; Arabic or additional languages are beneficial.
• Comfort with working outdoors in different weather conditions and assisting with heavier luggage when needed.

Additional Information

• Applicants should understand the expectations of ultra-luxury guests and be aligned with premium brand standards.
• Experience in project coordination, scheduling, and document control during pre-opening phases is required.
• Pre-opening experience is mandatory.
• The ideal candidate will be proactive, accountable, and able to take ownership of tasks.
• Personal grooming and presentation must meet luxury hospitality standards.