Branch Sales Officer – Retail Branch Banking
Jharkhand, India · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate may apply for this branch sales position.
- Resume
- Required to apply
Where you'll work
Job description
About the Company
HDFC Bank, established in August 1994 and operational as a scheduled commercial bank since January 1995, is one of India’s leading private sector banks. Following the announced merger with HDFC Limited in April 2022, the combined institution strengthened its presence across housing finance and retail banking, serving customers in urban, semi-urban, and rural markets through an extensive branch and ATM network.
Role Overview
This role is part of the Casa Direct Payroll team and focuses on branch-level sales and customer acquisition across Jharkhand. The position is centered on building new CASA relationships, supporting lead conversion, and contributing to branch growth through cross-selling and sound customer servicing.
Responsibilities
- Acquire quality new CASA customers in resident and non-resident segments through catchment mapping, cold calling, referrals, and use of internal databases.
- Improve the value of accounts opened through self-sourced business and work toward the productivity targets assigned for direct acquisition.
- Ensure strict compliance with KYC and AML standards during customer acquisition.
- Support the conversion of CASA leads generated by other business channels.
- Follow the prescribed turnaround times so customer commitments are delivered within the expected timelines.
- Promote cross-sell opportunities for products such as fixed deposits, recurring deposits, auto loans, personal loans, business loans, and consumer durable loans.
- Maintain business hygiene by ensuring welcome kits are properly tracked and not held without branch-level recording.
- Source the right customer mix and maintain regular engagement to enhance customer value.
- Contribute actively to branch performance and overall business outcomes.
Requirements
- A graduate degree in any discipline is required.
- Prior exposure to sales, field sales, retail banking, or business development is preferred.
- Comfort with customer acquisition, lead follow-up, and relationship building is important.
- Ability to work within banking compliance processes and meet defined operational timelines.
- Willingness to handle branch-based sales responsibilities across Jharkhand.
Additional Information
Department: Casa Direct Payroll
Location: Jharkhand, India
Contact Number: 8910968350
Role Focus: Outbound acquisition, lead fulfillment, cross-selling, and branch hygiene management.
Eligibility: Any graduate can apply.