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BPO Telecaller
Teleperformance Global Services Private Limited
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 18,000 – INR 22,000 / month
- Openings
- 1
- Posted
- 6 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
This role focuses on fostering and sustaining strong customer connections using phone, video, and digital communication platforms. The telecaller will thoroughly comprehend customer requirements and suggest appropriate banking or financial solutions tailored to their needs.
Key Responsibilities
- Develop and nurture relationships with customers through various communication channels including calls, video calls, and digital methods.
- Identify and understand the financial or banking needs of customers to recommend relevant products effectively.
- Address and resolve customer inquiries to maintain high customer satisfaction and service quality.
- Meet and strive to exceed targets related to sales, cross-selling opportunities, and customer engagement metrics.