Billing and Accounts Receivable Supervisor - Oil & Gas

Overview

A leading oil and gas company in the region is looking for a meticulous and proactive Billing and Accounts Receivable Supervisor. This role is pivotal in managing invoicing processes, following up on receivables, and maintaining customer account records across various markets in the region. The successful candidate will ensure accurate and timely billing, foster strong communication with customers, and contribute to the smooth operation of finance and customer service functions.

Key Duties

• Prepare and dispatch precise invoices for goods and services promptly.
• Handle credit and debit notes, refunds, and invoice adjustments as necessary.
• Generate proforma invoices and provide customers with updated statements.
• Keep customer account information and billing databases current and accurate.
• Track invoice statuses, outstanding amounts, and payment schedules actively.
• Address and resolve any invoice discrepancies raised by customers.
• Collaborate with internal teams to ensure seamless billing workflows.
• Compile regular billing, aging, and receivables reports for management.
• Adhere to internal controls and company policies concerning billing.
• Meet monthly and quarterly billing targets under strict deadlines.
• Engage with customers to pursue payment of outstanding and overdue accounts.
• Work with operations and commercial departments to solve invoicing challenges.
• Assist in reconciling customer accounts and confirming balances.
• Analyze customer payment behaviors to aid credit monitoring efforts.
• Participate in meetings reviewing receivables and follow-up collection initiatives.
• Contribute to enhancing cash flow through effective receivables management.
• Maintain professional, courteous communication with customers via email, phone, and direct contact.
• Resolve customer issues efficiently while upholding service quality standards.
• Support account setup and verification for new customers.
• Suggest improvements to billing processes and customer service workflows.
• Assist in both internal and external audits when necessary.
• Provide support for additional sales administration and finance tasks as assigned.

Qualifications and Skills

• Bachelor's degree preferred in Accounting, Finance, Business Administration, Management, or related disciplines.
• Experience ranging from 4 to 6 years in billing, invoicing, accounts receivable, or customer service fields.
• Knowledge of ADNOC billing processes is highly desirable.
• Familiarity with ERP systems, especially Oracle, is advantageous.
• Strong command of Microsoft Excel and financial reporting tools.
• Sound understanding of invoicing, receivables management, and account reconciliation practices.
• Excellent communication and interpersonal skills.
• High attention to detail and accuracy in work execution.
• Strong organizational and time management capabilities.
• Ability to handle multiple priorities effectively and perform under stress.
• Analytical problem-solving skills with a customer-centric mindset.
• Competence in managing financial and numerical data.
• Team-oriented with an aptitude for cross-departmental coordination.
• Professional fluency in English.