Automotive Parts Interpreter

Role overview

Repco is looking for an Automotive Parts Interpreter to provide knowledgeable guidance, strengthen customer relationships, and deliver a consistently high level of service. This position is based in Palmerston North, Manawatū-Whanganui, New Zealand, and offers the chance to join a respected name in the automotive sector.

Working hours

• Tuesday to Thursday: 7:30 am to 4:00 pm
• Friday: 7:30 am to 3:00 pm
• Saturday: 8:00 am to 5:30 pm
• Total weekly hours: 40

What makes this role appealing

• You will be part of a welcoming, energetic team with access to staff discounts.
• The role includes opportunities to learn, grow, and build your capability.
• You will work for one of the leading brands in the automotive industry.

About the company

Repco is a trusted and widely recognised automotive brand. As the business continues to expand, this is a strong time to join and develop your career. The company supports employees with training, guidance, and the backing of a skilled and experienced team.

Why the team enjoys working here

• Recognition initiatives and team-based incentives tied to performance
• An inclusive workplace where team members are valued as part of GPC
• Continuous learning and career development with genuine support to help you reach your potential
• Discounted pricing for team members across GPC AP businesses
• Support for working parents, including a parental leave top-up allowance
• Paid volunteer leave to support a charity or community organisation of your choice
• Opportunity to be part of a forward-moving global company focused on leadership in the automotive aftermarket

Key responsibilities

• Offer technical support to trade and retail customers by drawing on strong automotive parts and mechanical knowledge
• Develop and maintain effective customer relationships
• Use current product information to sell confidently and solve problems effectively
• Deliver genuine service that leaves customers with a positive and lasting impression
• Handle a busy phone-based customer contact environment
• Maintain a strong focus on safety for yourself and your teammates

About the successful applicant

• Previous experience in automotive parts or mechanical work is preferred
• Strong customer service ability, with some background in sales
• Comfortable explaining information clearly in both technical and non-technical language
• Good problem-solving ability, with solid computer skills
• Self-motivated, proactive, and able to work well in a team or independently
• Flexible availability and a valid driver’s licence are required; manual licence is preferred

Additional information

Repco is part of GPC Asia Pacific, one of the largest suppliers of industrial and automotive aftermarket parts and services across Australia, New Zealand, and Southeast Asia. Its brands include Repco, NAPA, and McLeod Accessories. The wider organisation has more than 8,000 team members in Asia Pacific and over 60,000 globally. The company emphasises movement, growth, and progression, and invites interested candidates to share a CV through its careers process. It also notes that future opportunities may be explored through a talent community and email alerts for new roles. The organisation states that hiring and employment decisions are based on ability, achievement, experience, conduct, and other legitimate business reasons, without discrimination based on protected characteristics.