Automotive Parts Interpreter

About the Role

Are you a mechanic looking to transition from hands-on work? Perhaps you work in parts sales seeking a fresh challenge, or enjoy automotive repair as a hobby and want to build a career in the industry? This full-time position at Repco Rotorua offers a supportive environment in the automotive aftermarket sector to develop your skills and advance your career.

This role is Monday to Friday, totaling 42.5 hours per week, with a friendly and engaging team culture, attractive staff discounts, and tremendous opportunities for professional growth alongside one of the most recognized automotive brands.

Key Benefits

• Recognition programs and incentives based on your performance
• An inclusive workplace where team members are valued
• Ongoing training and career advancement opportunities to help you reach your full potential
• Discounted pricing across all Genuine Parts Company automotive businesses
• Support for working parents including parental leave top-up allowances
• Paid volunteer leave to contribute to your preferred charity or community groups
• Experience working with a global leader dedicated to remaining number one in the automotive aftermarket

Job Responsibilities

• Use expert automotive parts and mechanical knowledge to provide technical advice and support to trade and retail customers
• Build and maintain strong customer relationships through excellent service
• Deliver sales results and solve customer problems using current product information
• Create meaningful, lasting impressions during customer interactions
• Handle a busy customer contact role primarily via phone communication
• Prioritize and contribute to maintaining a safe working environment for yourself and colleagues

Candidate Requirements

• Previous experience with automotive parts or mechanical background
• Strong passion for excellent customer service supported by some sales experience
• Ability to communicate technical information clearly to both technical and non-technical audiences
• Problem-solving skills and a solution-oriented mindset paired with solid computer proficiency
• Self-motivated team player capable of working both collaboratively and independently
• Flexible availability and a valid driver's license; manual license preferred

About the Employer

GPC Asia Pacific is a major supplier of industrial and automotive aftermarket parts and services across Australia, New Zealand, and Southeast Asia. Their brands include Repco, NAPA, and McLeod Accessories. Employing over 8000 team members in Asia Pacific and over 60,000 worldwide, GPC Asia Pacific is a dynamic company that invests in its people, offering significant career development opportunities.

Equal Opportunity Statement

GPC is committed to an inclusive recruitment process and workplace free from discrimination based on sex, race, religion, age, disability, veteran status, or any other protected characteristic. Employment decisions are based on ability, performance, and legitimate business reasons.