Assistant Store Manager - Platypus Shoes Northlands

About Platypus Shoes and Accent Group

Established in 1998, Platypus Shoes is dedicated to outfitting every customer with the hottest footwear from top brands. Beyond just shoes, the brand embraces a lifestyle of confidence, energy, and passion. Platypus Shoes operates under the Accent Group, the largest footwear group in Australia and New Zealand with over 900 stores, 34 brands, and 30+ online platforms, including names like Skechers, Vans, Dr. Martens, Timberland, and many more.

Role Overview

The Assistant Store Manager at Platypus Shoes Northlands will partner closely with the Store Manager to lead a team of enthusiastic casual employees. This role emphasizes boosting sales and key performance indicators (KPIs), coaching staff, and elevating customer service levels. You will foster a dynamic store environment and advance your leadership skills within a vibrant retail setting.

Primary Responsibilities

• Assist the Store Manager in meeting sales goals, KPIs, and maintaining appealing merchandise displays.
• Encourage and motivate the team to excel in sales and deliver exceptional customer experiences.
• Review and analyze sales data daily, weekly, and monthly to recognize achievements and identify areas for improvement.
• Manage staff scheduling and control wage expenses aligning with company objectives.
• Coach and support team members to enhance morale, provide ongoing training, and prepare for future leadership roles.
• Oversee inventory levels, store appearance, loss prevention, and operational standards.
• Ensure adherence to health and safety policies and all applicable regional laws.

Required Skills and Experience

• Experience in senior casual roles, key holding, third-in-charge, or supervisory positions within high-traffic retail stores.
• Demonstrated leadership with a track record of meeting sales targets and KPIs.
• A proactive "Make it Happen" approach and hands-on leadership style.
• Effective communication and a passion for mentoring team members.
• Knowledge in stock control and visual merchandising techniques.
• A genuine passion for delivering superior customer service and working with quality products.

Employee Benefits

• Balanced work schedule from Sunday to Thursday providing two continuous days off.
• Comprehensive training and professional development opportunities to foster career advancement.
• Access to exclusive employee wellness benefits, including discounted gym memberships and health insurance.
• Generous 40% discount across all Accent Group brands, such as Platypus, Vans, Skechers, and more.
• Inclusive and supportive team culture with frequent events and leadership gatherings.

Commitment to Diversity and Inclusion

Accent Group Limited is dedicated to fostering an inclusive workplace that values diversity across all dimensions including age, gender, identity, race, sexuality, ethnicity, and abilities. We honor the Aboriginal, Torres Strait Islander, and Maori peoples as the traditional custodians of the lands where we operate, promoting an environment where everyone is encouraged to be their authentic selves.