Approved Premises Residential Worker (Annualised Hours Working Pattern)

Role overview

This opening is for an Approved Premises Residential Worker based at Glogan Approved Premises in Bridgwater, with the work location listed as NPS, 59 Taunton Road, Bridgwater, TA6 3LP. The post is onsite only and is not suitable for hybrid working.

Working pattern

This role uses an annualised hours arrangement, giving flexibility to work either 625 hours or 1,250 hours each year. That works out as the equivalent of one or two 12-hour shifts each week. The rota includes both standard and unsocial hours across a 24-hour service, seven days a week. Candidates should be available for a broad range of day and night shifts, and availability will be discussed if an offer is made provisionally.

About Approved Premises

Approved Premises are mainly used for people released on licence who need a high level of supervision. The purpose of the setting is to support safe transition back into the community while maintaining public protection.

What the role involves

As a Residential Worker, you will support the supervision and welfare of residents living in the premises. You will help residents follow licence conditions, encourage safe behaviour, monitor conduct, complete inspections, and work with colleagues and partner agencies to support resettlement from custody into the community.

You will normally be based at one main Approved Premises, although you may need to work at other sites if business needs change.

Unsocial hours attract additional payment on top of the advertised annual salary. Premium rates apply as follows:

• Monday to Friday, 7pm to 8am: 30% premium
• Saturday 8am to Monday 8am: 50% premium
• Public and bank holidays, 8am to 8am: 50% premium, plus time off in lieu for the hours actually worked

What they are looking for

A degree is not required for this position. The hiring team is more interested in your personal qualities and your ability to work with people facing social or personal challenges. Experience in a similar environment is desirable. You should be empathetic, patient, and resilient, with enough numeracy and literacy to handle report writing.

About the organisation

The Probation Service supports people before or after prison and those serving community sentences. Its work focuses on rehabilitation and on protecting the public. The team is made up of people from many different backgrounds and values shared knowledge, support, and expertise.

Sponsorship and right to work

You must already have the right to work in the UK and in the Civil Service. This vacancy is not eligible for a new Skilled Worker visa. If you currently hold a Skilled Worker visa and it has been continuous, this can be raised during pre-employment checks for assessment under the relevant immigration rules and transitional arrangements. If successful, you must continue to meet the legal right-to-live-and-work requirements in the UK and Civil Service.

Selection and checks

The recruitment process uses Success Profiles and will assess behaviours, strengths, and experience. Shortlisted applicants should expect an interview or assessment before feedback is issued. A criminal record check is required, and anyone working with government assets must also complete baseline personnel security standard checks.

Behaviours assessed

• Working Together
• Making Effective Decisions

Other information

Applicants should be aware that artificial intelligence may be used as a support tool when preparing an application, but all examples and statements must be truthful, accurate, and based on the applicant's own experience. Misrepresentation or plagiarism may result in the application being withdrawn and may also lead to disciplinary action for internal candidates.

The Civil Service recruitment framework applies, including merit-based selection, fair and open competition, diversity and inclusion commitments, a Disability Confident Scheme for candidates who meet the minimum criteria, and a Redeployment Interview Scheme for eligible civil servants at risk of redundancy. This vacancy is also part of the Great Place to Work for Veterans initiative.

Once the vacancy closes, the advertisement will no longer be available, so candidates may wish to save a copy for their records.

Contact details

Recruitment enquiries are handled by the SSCL Recruitment Enquiries Team. Contact email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk. Telephone: 0345 241 5358.

Additional recruitment guidance

If you believe the Recruitment Principles have not been followed, you should raise the issue with SSCL first. If the job was advertised externally and you remain dissatisfied with the response, a complaint may be escalated to the Civil Service Commission.

Conditions and allowances

Residential Workers are expected to work regular unsocial hours, which attract premium pay in addition to the annual salary. The role may also involve annual leave, public holidays, a Civil Service pension with an employer contribution of 28.97%, season ticket advance, access to learning and development, and a working culture that supports flexible working, inclusion, and diversity.

Nationality requirements

This post is open to UK nationals, Irish nationals, Commonwealth nationals with the right to work in the UK, eligible EU/Swiss/Norway/Iceland/Liechtenstein nationals and certain family members with settled or pre-settled status or a valid EUSS application, people with limited or indefinite leave to remain who were eligible for EUSS by 31 December 2020, and Turkish nationals and some family members who have accrued the right to work in the Civil Service.