Analyst - Transaction Banking Client Service at Goldman Sachs, Bengaluru

About the Role

Join Goldman Sachs' Global Banking & Markets Operations team in Bengaluru as an Analyst focused on Transaction Banking Client Service. This role supports a comprehensive range of cash and treasury management products, including Deposits, Escrow, Virtual Integrated Accounts, and Global Payments, ensuring exceptional client service and effective risk controls.

Key Responsibilities

• Deliver excellent client service by managing strategic client relationships and resolving exceptions and escalated inquiries related to Transaction Banking products.
• Support Transaction Banking Payment Services and FX Transaction Flows, emphasizing risk management within a growing, dynamic team.
• Collaborate closely with Product, Digital, Sales, and Engineering teams to build and refine next-generation Transaction Banking capabilities.
• Develop and manage control processes that enable efficient business flows for daily transactions, payments, account management, and reconciliations.
• Help scale recently launched Transaction Banking services by adapting to the evolving payment landscape and regulatory environment.

Required Qualifications and Skills

• Bachelor’s degree with 0 to 2 years of relevant experience in Transaction Banking, Payment Processing, or FX Middle Office operations.
• Solid interpersonal and collaboration skills to work effectively with global stakeholders and internal teams.
• Proficient understanding of client support principles and risk control measures.
• Good knowledge of FX payments, International Payment servicing, or Transaction Banking account management.
• Strong analytical skills, problem-solving abilities, and meticulous attention to detail.
• Excellent verbal and written communication skills.

Preferred Attributes

• Proactive, enthusiastic, and team-oriented approach.
• Ability to stay composed and prioritize tasks effectively in a fast-paced environment.
• Adaptability to change and new challenges.

About Goldman Sachs

Goldman Sachs is a global leader in investment banking, securities, and investment management, committed to fostering a diverse and inclusive workplace. Founded in 1869 and headquartered in New York, the firm operates worldwide, investing in people, ideas, and capital to support clients and communities.

Additional Information

This position is onsite in Bengaluru and forms part of a global team with offices in Tokyo, Singapore, London, New York, and Dallas, collaborating to deliver top-tier Transaction Banking services. Goldman Sachs is an equal opportunity employer dedicated to providing reasonable accommodations for candidates with disabilities during the recruitment process.