- Experience
- Any
- Salary
- INR 350,000 – INR 450,000 / year
- Openings
- 1
- Posted
- 8 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Graduates from any discipline are encouraged to apply.
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
We are seeking an Admissions Counsellor who is highly customer-focused and thrives in dynamic, evolving business environments. This role involves lead generation, customer engagement, understanding client requirements, and facilitating a seamless sales journey. The candidate should be comfortable making numerous daily calls, collaborating with channel partners, stimulating interest, qualifying leads, and closing deals.
Key Responsibilities
- Manage and convert inquiries for diverse programs partnered with prestigious universities and institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, and MICA.
- Offer comprehensive guidance to prospective students through various communication channels including phone, email, chat, and social media.
- Leverage existing customer networks to identify referrals and expand the sales pipeline.
- Update all lead interactions and conversion statuses promptly in the CRM (Salesforce) system.
- Ensure strict compliance with internal sales processes, utilize relevant tools, and maintain meticulous data records.
- Consistently achieve and surpass weekly, monthly, and quarterly revenue targets and enrollment figures.
- Effectively manage objections and conduct price negotiations to boost sales revenue.
- Maintain ongoing communication until the learner completes the onboarding process.
Required Skills and Qualifications
- Exceptional command of written and verbal English communication skills.
- Strong sales acumen enabling clear articulation of program benefits and proficient closure of applications.
- Friendly and engaging personality with an approachable demeanor.
- Patience and deep empathy to handle various situations thoughtfully.
- A dedicated passion for delivering the highest standards of customer service continuously.
- Ability to collaborate as part of a team, as well as independently manage priorities, meet deadlines, and achieve targets.
- Basic knowledge of Microsoft Office applications including Outlook, Word, and Excel is advantageous.
Eligibility
Open to any graduates who have a passion for education and managing customer relationships.
Compensation
The role offers a salary ranging between 350000 to 450000 INR annually.