Accounts Receivables Officer

Role Overview

The Accounts Receivable Officer plays a crucial role in overseeing client accounts by ensuring timely collection of outstanding debts, maintaining precise financial records, and collaborating with various internal teams to address invoicing and payment discrepancies. This position demands effective communication skills to engage with both clients and internal departments, sharp attention to detail, and the ability to manage multiple accounts to uphold the company's cash flow and financial stability.

Key Responsibilities

• Review daily account lists for follow-ups according to updates in the monitoring sheet.
• Consistently update and distribute Statement of Account notifications to clients, highlighting their balances and urging prompt payment via email, fax, and phone.
• Initiate collections efforts by contacting customers with overdue invoices, prioritizing accounts with large balances, slow payments, due invoices, low balances, and necessary swift copy requests.
• Confirm payment details and verify accuracy of payment dates with clients.
• Process payment applications within the GP system and reconcile any disparities arising from bank fees or exchange rates with the Finance team.
• Address client inquiries about collection matters and direct unrelated queries to the appropriate department.
• Ensure proforma-invoiced customers settle payments timely, especially before flight operations, and verify all charges are invoiced and posted accurately.
• Collaborate with Credit Control to oversee financial health of client accounts.
• Coordinate with UAS stations regarding client collections.
• Work closely with sub-departments including Billing, Payables, and Reconciliation to manage customer invoice requests and queries.
• Partner with the Database Department to update and verify client information in the CMS system.
• Issue invoices for late fees when applicable.
• Review posted invoices from the Billing Department to ensure their correctness.
• Compile and submit weekly reports on customer account statuses.
• Prepare and dispatch necessary documentation (TRC, PE, Form 10A) to clients to facilitate payment processing.

Required Qualifications and Skills

• Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline.
• At least 2 to 4 years of proven experience in accounts receivable, credit control, or similar finance functions.
• Proficiency with accounting and ERP systems; experience using Great Plains (GP) is preferred.
• Strong understanding of invoicing, payment handling, and account reconciliation processes.
• Excellent verbal and written communication capabilities.
• Ability to accurately manage large volumes of accounts with attention to detail and precision.
• Experience working with international clients, particularly within African and Indian markets, is advantageous.
• Effective problem-solving skills and capacity to work collaboratively across teams.