Accounts Receivable Operations Specialist

Overview

We are looking to hire an experienced Accounts Receivable Operations Specialist to oversee and enhance our end-to-end accounts receivable workflows. This role is critical for managing collections, ensuring payment applications are accurate, and uncovering process enhancements that improve cash flow and financial reporting integrity. The position requires collaboration across various departments, prompt issue resolution, and adherence to compliance standards in financial operations.

Key Duties

• Analyze AR aging statements and carry out reconciliations for invoices, payments, and credits.
• Reconcile payments received through Cash App, resolving discrepancies via transaction reviews and digital wallet dispute procedures.
• Administer the daily payment application process, guaranteeing transactions are posted accurately and on time, while addressing any arising challenges.
• Coordinate with Sales, Logistics, Collections, and Accounting teams to address billing and payment inconsistencies, including chargebacks, short payments, and overpayments.
• Ensure payment evidence such as check deposits, smart safe receipts, and ACH remittance details are uploaded promptly and correctly into internal systems.
• Assist with bi-weekly bank reconciliations related to AR activities and participate in external audits by preparing and adjusting necessary documentation.
• Manage reconciliation and reporting for consignment accounts in accordance with contractual requirements.
• Execute account adjustments, including write-offs and credit memo processing aligned with company policies.
• Conduct weekly audits of payment applications and reconciliations to maintain data accuracy and compliance.
• Prepare weekly AR aging reports focusing on Cash App payments, identifying patterns related to payment failures, settlement delays, or chargebacks.
• Collaborate with the Collections team to monitor and recover overdue payments made via Cash App, utilizing transaction history and dispute workflows.
• Drive continuous improvement projects to boost AR efficiency and reduce overdue receivables.
• Engage with customers through virtual meetings and email communications to resolve AR discrepancies, with particular emphasis on Cash App payment verification and refunds.

Qualifications

• Demonstrated experience in accounts receivable or a related finance function.
• Thorough knowledge of AR operations, payment application processes, and reconciliations.
• Prior experience with digital wallet reconciliations, especially Cash App, PayPal, or Venmo.
• Proficiency in accounting software and ERP platforms such as SAP, Oracle, or NetSuite.
• Advanced skills in Excel along with the aptitude for analyzing financial information.
• Strong communication abilities, teamwork aptitude, and a solution-oriented approach.
• Exceptional attention to detail and organizational skills, capable of handling multiple tasks.
• Understanding of internal control systems and audit processes is advantageous.

Benefits

• Completely remote work setup.
• Potential salary increments linked to performance.
• Career growth prospects within one of the largest firms in the fast-growing cannabis sector generating over $10 million in monthly revenue.