Account Strategist, Small Business Sales – Google Customer Solutions

About the Role

This position, based in Los Angeles or Playa Vista, CA, entails supporting small- and medium-sized businesses through Google's advertising solutions, helping them grow in today's fast-paced marketing environment. You will be a trusted partner to customers, identifying needs and delivering meaningful results through strategic selling and creative problem-solving. The role demands holding strong customer relationships, executing impactful campaigns, and driving mutual growth aligned with Google's vision, especially in the AI-powered future of advertising.

Responsibilities

• Establish and nurture trusted connections with key client decision-makers, often engaging virtually, to thoroughly understand their business goals and marketing requirements.
• Assess customer objectives, financial metrics, and the competitive landscape to craft mutually beneficial agreements that boost portfolio performance and meet quarterly growth targets.
• Develop expertise in Google Ads and related tools, presenting solutions in clear, customer-centric language that highlights the value and exceeds expectations.
• Oversee campaign set-up and execution, rigorously evaluating long-term impact against client goals and competitors' efforts.
• Identify growth opportunities proactively, maintain sales integrity, and embrace continuous learning and smarter workflows enabled by AI technology.

Qualifications

• Minimum of a bachelor's degree or equivalent relevant experience.
• At least two years of professional experience in fields such as advertising, sales, marketing, consulting, or media.
• Willingness and ability to travel up to 20% as required.

Preferred Expertise

• Proven skills in strategic client success management using sales techniques like effective questioning and dealing with objections.
• Hands-on experience managing and launching paid digital advertising campaigns, especially in Google Ads and other digital marketing platforms.
• Background working with channel sales, advertisers, agencies, or direct clients.
• Strong organizational ability to manage portfolios strategically and meet sales growth objectives.
• Competence in crafting persuasive narratives and applying storytelling methods to enhance client engagement.

Additional Information

Qualified applicants with arrest or conviction records in Los Angeles County will be considered in alignment with local fair chance employment laws. Google is an equal opportunity and affirmative action employer, committed to inclusivity regardless of race, gender, age, disability, or other personal attributes. Reasonable accommodations for applicants with disabilities are available upon request.

Compensation and Benefits

Compensation ranges from $88,000 to $125,000 annually, plus a 35% bonus target, equity packages, and additional benefits.