Account Manager, Client Sales and Insights - Retail (Hybrid, Langley, BC)

About Circana

Circana specializes in delivering technology, AI, and data-driven solutions for consumer packaged goods companies, manufacturers, and retailers. Utilizing its Liquid Data® platform and decades of expertise, Circana helps clients track market share, gain insight into consumer behavior, and stimulate growth.

We encourage a culture centered on continuous learning, open feedback, flexibility, inclusivity, and celebrating achievements. Our commitment to diversity enriches our team, clients, and communities, allowing every employee to bring their authentic self to work.

Role Overview

Reporting to the Senior Director, the Account Manager for Client Sales and Insights supports client management by generating insightful reports and ideas that enhance our service value. The role demands a strong willingness to learn, analytical capabilities, excellent communication skills, and familiarity with retail operations. This position involves working on-site in Langley, BC, approximately 2-3 days per week.

Key Responsibilities

• Identify and support client growth opportunities through data-driven insights and analysis.
• Stay informed on trends within the consumer packaged goods (CPG) industry to position Circana as a trusted expert.
• Collaborate across departments to enhance processes and deliverables.
• Utilize proprietary platforms such as Unify+ to support client engagements and solutions.
• Ensure client satisfaction by providing accurate, data-based analyses.
• Develop analytic skills to conduct fact-based analyses, recognize market trends, and uncover growth opportunities for clients.

Qualifications and Skills

• Undergraduate degree required, preferably in Business, Analytics, or related fields.
• Up to one year of experience in the CPG industry with understanding of retail operations, merchandising, and inventory management.
• Experience using business intelligence tools like Unify+, Power BI, or Tableau.
• Proficiency in intermediate to advanced Microsoft Excel functions.

Desired Work Behaviors

• Effective communication of ideas and solutions for client growth.
• Collaboration with cross-functional teams to improve data quality and presentations.
• Curiosity and eagerness to learn and engage actively.
• Strong time management and organizational skills to meet multiple deadlines.
• Resilience to recover from setbacks and maintain productivity.
• Ability to manage ambiguity and guide others through change.

Company Behaviors

• Maintain curiosity and a desire for continuous learning.
• Seek clarity by embracing complexity to inspire action.
• Take accountability and ownership of outcomes.
• Focus relentlessly on adding value to clients.
• Challenge complacency and drive continuous improvement.
• Promote inclusivity with trust, empathy, and respect.
• Dedicate to fostering a positive workplace culture.

Additional Information

Location: Langley, BC, with onsite attendance approximately 2-3 days weekly.

Compensation: Salary range between 58,000 and 61,000 CAD annually. Actual salary based on factors such as experience, qualifications, performance, location, and organizational needs.

Benefits: Package includes paid time off, medical, dental, vision insurance, and eligible RSP matching.

Conditions: Employment is contingent on successful background verification consistent with local laws and privacy notices. Employer references will not be contacted without candidate consent.

Application Process: The position may be open for about 30 days and may close earlier if a sufficient number of qualified candidates apply. Selection may involve AI-assisted screening techniques.