Graduate Account Executive

About the role

Circana is looking for a Graduate Account Executive to manage a portfolio of small to medium FMCG clients in Auckland. This role focuses on day-to-day relationship management, supporting clients as their main contact, and helping them gain more value from Circana’s products and services.

The company promotes a culture built on learning, openness, inclusion, and personal growth. Team members are encouraged to bring their whole selves to work and contribute to a collaborative environment that balances professional and personal life.

Circana is also Certified™ by Great Place To Work®, based entirely on feedback from current employees.

What you will do

• Serve as the primary contact for clients, handling a broad range of everyday questions and requests.
• Work with internal colleagues to build and deliver account plans that create measurable commercial value.
• Take ownership of renewals and identify chances to grow accounts through upselling, partnership expansion, and additional Circana solutions.
• Support change activities during the move from older systems to newer technology, working with stakeholders to help the transition run smoothly.
• Coordinate data-related requests such as database access, permissions, and reporting, ensuring accuracy and timely delivery.
• Train clients on Circana’s proprietary tools so they can use the platform effectively.
• Assist with the delivery of insights and analysis that help clients make better data-led decisions.

What we are looking for

We are seeking a collaborative, curious person who enjoys learning and relationship building, and who wants to grow commercial capability. You should be comfortable managing stakeholders, handling challenging discussions when needed, and delivering a strong client experience.

• At least 1 year of experience in a client-facing role, ideally in account management, sales, or a related area; FMCG exposure is an advantage.
• Strong verbal and written communication, along with presentation skills.
• Demonstrated ability to build and sustain productive client relationships.
• Commercial awareness and the ability to spot growth opportunities.
• Good planning and prioritisation abilities.
• High attention to detail, strong organisation, and effective time management.
• Analytical thinking skills with the ability to interpret data and turn it into practical insights.
• Interest in software and data technologies, plus a technical mindset and willingness to learn new tools.
• Advanced capability in Microsoft Excel and PowerPoint.

Circana behaviours

• Stay curious: Keep learning, growing, and asking meaningful questions.
• Seek clarity: Work through complexity to create clear direction and action.
• Own the outcome: Take responsibility for decisions and results.
• Centre on the client: Consistently create value for customers.
• Be a challenger: Push for improvement and avoid complacency.
• Champion inclusivity: Build trust through empathy, respect, and integrity.
• Commit to each other: Help create a workplace where everyone can thrive.

Why Circana

Circana offers a people-focused, flexible environment with benefits that support work-life balance and wellbeing. The company values growth, adaptability, and a collaborative mindset.

• Flexible and hybrid working.
• Up to 5 weeks of annual leave, plus a holiday buy-back scheme.
• 16 weeks of paid parental leave.
• Birthday leave.
• Summer half-days.
• Circana “Me” Days: 4 per year.
• Cultural swap days.

Additional information

Prospective candidates may be asked to agree to background checks, subject to local legislation and the candidate privacy notice. Your current employer will not be contacted without your permission.

If you need accessibility support or reasonable adjustments during the process, contact accessibility@Circana.com.

Applicants who are passionate about data, enjoy collaborative work, and want to grow with a company that values development are encouraged to express interest.