Account Manager, Canada

About Roku and the Role

Roku is the leading TV streaming platform across the U.S., Canada, and Mexico, committed to revolutionizing television watching globally. Our platform connects consumers with their favorite content, empowers content publishers to expand and monetize audiences, and offers advertisers innovative ways to engage viewers. As a fast-expanding public company, Roku encourages active contribution from every employee, providing an opportunity to impact millions of TV streamers worldwide while gaining diverse professional experience.

Team Environment

At Roku, everyone plays a critical role, particularly within the advertising team. We collaborate closely to help our clients navigate the evolving advertising landscape, enabling them to make informed choices supporting their goals and driving engagement.

Key Responsibilities

• Support the Canadian advertising sales team throughout the entire sales cycle, from planning to execution, reporting, and billing.
• Act as the primary point of contact for advertisers and agencies regarding campaign management.
• Proactively handle client renewals to maintain ongoing partnerships.
• Collaborate with ad operations and business operations teams to facilitate campaign activations and optimizations.
• Regularly monitor and communicate campaign statuses to internal and external stakeholders through updates, recaps, and visual aids.
• Ensure timely and seamless campaign launches across all product offerings.
• Coordinate between clients, creative services, and ad operation teams, adhering to Roku's advertising best practices and guidelines.
• Maintain consistent communication to keep all parties informed and on track with schedules.
• Deliver presentations highlighting campaign performance, insights, and data during client meetings.
• Assist with billing processes from invoicing through to payout.

Experience and Skills Desired

• Minimum of three years in account management or client services within the ad tech sector or media planning at an agency.
• Proficiency in display and video advertising, programmatic video workflows, and experience with DSP platforms.
• Skillful in creating and analyzing reports using tools like Salesforce, Excel, PowerPoint, and Looker.
• Highly motivated, organized self-starter with a proactive approach to business development.
• Growth-oriented mindset with enthusiasm for continuous learning and adaptability.
• Strong collaborative spirit, capable of engaging creatively and proactively with clients.
• Familiarity with digital ad serving technologies for video and display content.
• Analytical and project management capabilities, with a focus on meeting deadlines and following structured processes.
• Thrives in fast-moving, evolving work environments.
• Must be based in Toronto and comply with a hybrid office attendance model.

Work Arrangement

Roku promotes an inclusive and cooperative workplace with on-site work expected Monday through Thursday and generally flexible remote work on Fridays, depending on role requirements.

Compensation and Benefits

The role offers a base salary estimated between CAD 72,000 and CAD 86,400 per year, eligibility for equity awards and incentive-based compensation, and a comprehensive benefits package. Benefits include health, life, disability insurance, parental leave, wellness resources, and paid time off. Availability of specific benefits varies by location and role.

Company Culture and Commitment

Roku values individuals who drive collective success, embrace collaboration, and contribute to problem-solving in an environment where agility and bold actions are welcome. We provide reasonable accommodations during the hiring process and foster a culture that appreciates humor, independence, and high impact.