Account Executive, DACH Market

About the company

Aircall is an AI-first customer communications platform serving more than 22,000 companies around the world. The product brings voice, SMS, WhatsApp, and AI into a single workspace to help teams increase revenue, solve customer issues more quickly, and scale customer-facing operations. The business is headquartered in Paris, with a major North American hub in Seattle, and teams located in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City.

The company is growing quickly, backed by leading investors, and continues to expand through strong AI innovation across several product lines. It is described as ambitious, product-led, and focused on execution, with an environment where decisions are made quickly and individual impact is visible.

Working style

Aircall values customer focus, data-backed decision making, ownership, ongoing learning, and moving with purpose. The ideal environment suits people who enjoy collaboration, trust, and measurable impact in a fast-moving setting.

Role overview

Aircall is hiring an Account Executive for its Berlin office to work on the DACH market. The role centers on engaging qualified strategic prospects, running product demonstrations, supporting technical discussions, guiding proof-of-concept stages, and negotiating contracts. It is a high-energy, fast-paced sales position for someone who is driven and commercially minded.

Key responsibilities

• Handle SMB prospects from qualified lead stage through to deal closure.
• Build pipeline and generate new business using outbound sales methods.
• Clearly present the company’s value proposition to prospective customers.
• Lead prospects through complex sales cycles and build interest across multiple stakeholders.
• Partner closely with Sales and Business Development Representatives to uncover opportunities within the pipeline.
• Forecast monthly revenue, work toward quota attainment, and contribute to revenue growth.
• Maintain professionalism and integrity in all verbal and written communication.

Candidate profile

The right candidate is fluent in German and has strong professional English skills. A background of 2 to 5 years in sales is required. Experience with sales frameworks such as SPICED or MEDDIC is considered an advantage. The role also calls for a proven ability to close new business, generate pipeline independently through prospecting, and take full ownership of quota performance. Strong organization, time management, and a competitive mindset are important, along with a drive to improve processes and bring fresh ideas.

Why join

This is presented as a strong time to join the company because of its growth and opportunities. Aircall emphasizes work-life balance, a fast-learning environment, entrepreneurial energy, and a strong team spirit. The team is highly international, with more than 45 nationalities represented. A competitive salary package and benefits are offered.

Diversity, equity, and inclusion

Aircall states that diversity, equity, and inclusion are central to its mission, regardless of origin, identity, background, or orientation. The company aims to create an inclusive workplace where people feel a sense of belonging, are given equal opportunities to grow, and are treated with respect. It also notes that it is continuing to improve in this area and keeps the conversation open.

Candidate privacy and hiring technology

Candidates are directed to review the privacy notice for information about data processing. The company also discloses that artificial intelligence tools may be used during parts of the hiring process, such as application review, resume analysis, or response assessment, including checks for inconsistencies or verification signals. These tools support the recruitment team, but human judgment remains central and final hiring decisions are made by people.