Business Development Representative / Outbound BDR, APAC Market

About Aircall

Aircall is an AI-driven customer communications platform trusted by more than 22,000 businesses globally. The product brings voice, SMS, WhatsApp, and AI into a single workspace to help teams increase revenue, speed up issue resolution, and support customer-facing teams at scale.

The company’s approach is built around working smarter: AI Voice Agent handles repetitive calls, AI Assist reduces post-call admin, and AI Assist Pro gives live guidance so teams can perform at a higher level. Aircall is backed by leading investors, expanding rapidly, and continuously adding AI innovation across its product suite.

Headquartered in Paris, Aircall also has major hubs in Seattle, Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. The culture is ambitious, product-focused, and execution-led, with quick decisions, clear impact, and strong opportunities to grow.

Role overview

As a Business Development Representative, you will be part of the ANZ sales organisation and work closely with Account Executives as you grow your career through Aircall’s Sales Career Track. This is a high-energy entry point into SaaS sales, where you will learn how to prospect, qualify leads, and progress toward an outbound closing path over time.

The role suits someone motivated by Aircall’s growth, the chance to earn strong uncapped commission, and the opportunity to build a long-term career in revenue generation.

You will be based in the Sydney CBD office on O’Connell Street and follow a hybrid schedule of three days in the office and two days working from home.

Responsibilities

• Source and develop new qualified opportunities using cold calls, email outreach, networking, and Salesforce-based workflows.
• Design and run outbound campaigns to secure demos and meetings with relevant prospects.
• Research target accounts, identify the right contacts, and collect useful lead details through open questions and discovery conversations.
• Learn the prospect’s business, current needs, and buying journey while building early-stage relationships.
• Partner with Account Executives and the wider sales team to move opportunities through the pipeline faster.
• Represent Aircall professionally and with integrity in all verbal and written communication, while clearly presenting the product’s value and key differentiators.
• Use Salesforce and other sales tools to manage daily activity and maintain a strong process.

Requirements

• At least 1 year of experience in outbound sales.
• Background in technology or a SaaS startup/scale-up environment is a strong advantage.
• Team-oriented mindset with a strong desire to learn, improve, and contribute to shared success.
• Strong attention to detail, planning ability, organisation, and time management.
• Clear, direct communication style with confidence in asking questions and strong spoken and written English.
• Ability to work independently, take initiative, and own outcomes.
• Resilient, resourceful, confident, and comfortable working in a challenging environment.
• Positive, enthusiastic attitude.
• Coachable, solution-focused, and able to bring practical ideas to the table.

Perks and benefits

• Chance to join the business during a strong growth phase with meaningful career opportunities.
• Work-life balance is valued.
• Fast-paced learning environment with an entrepreneurial culture and strong team spirit.
• Inclusive, multicultural workforce representing 45+ nationalities.
• Competitive salary package with benefits.
• Uncapped commission earning potential.

Additional information

Aircall states that diversity, equity, and inclusion are central to its culture, regardless of origin, identity, background, or orientation. The company aims to create a strong sense of belonging and equal opportunity so people can develop and succeed.

Aircall also notes that it may use AI tools to support parts of recruitment, such as application review, resume analysis, or response assessment. These tools assist the hiring team but do not replace human judgment, and final hiring decisions are made by people.

Candidate privacy information is available through the company’s privacy notice.