Job description

About the Role

The Sales Lead Research Officer plays a crucial support role within the Sales & Business Development department by gathering and verifying reliable client information. This position involves compiling comprehensive client databases, identifying key company decision-makers such as CEOs and Finance Directors, and providing verified contacts to facilitate the sales team's efforts. This role is strictly research-focused and does not involve direct sales negotiations or closing deals.

Key Responsibilities

Conduct thorough research to confirm company names, general emails, and executive contacts including Managing Directors, CEOs, HR Managers, and other key personnel.
Obtain direct email addresses when publicly accessible.
Maintain and update an accurate database or CRM with prospect information, ensuring data integrity and completeness.
Identify new target companies to expand the prospect list regularly.
Deliver research assignments within agreed timelines to ensure a steady flow of qualified leads.

Performance Indicators

Generation of qualified leads on a weekly and monthly basis.
Number and accuracy of decision-maker contacts collected.
Completeness and accuracy of the database entries.
Acceptance rate of leads by the sales team.
Timeliness in completing assigned research tasks.

Qualifications and Experience

Diploma or degree in Business Administration, Marketing, Economics, Commerce, Information Management, or related areas.
Preferably 1 to 2 years of experience in research, sales support, marketing, or administration.
Familiarity with Microsoft Excel and online research tools required; experience with CRM systems is advantageous.

Skills and Competencies

Exceptional internet research abilities with strong attention to detail and accuracy.
Excellent organizational skills and time management.
Competent in data analysis and critical thinking.
Proficient written communication skills.
Ability to work autonomously with professionalism and confidentiality.
Proficient in Microsoft Office Suite including Excel, Word, and Outlook.