仕事内容

Overview

Nuvitek is committed to delivering client success by partnering closely with customers to meet business goals through proven, value-focused service delivery methodologies. The Scrum Master / Business Analyst role blends project management expertise with business analysis and Agile facilitation to ensure project outcomes align tightly with organizational objectives.

Responsibilities

Collect, analyze, and clarify business requirements, converting them into scalable and technical solutions.
Design and develop automated workflows and integrations to enhance operational efficiency.
Support all phases of the application lifecycle, including development, testing, deployment, and ongoing production support.
Apply best practices for security, compliance, performance, and maintainability in solutions.
Identify, diagnose, and resolve issues related to applications, integrations, and platforms.
Collaborate effectively with project managers, business analysts, architects, and technical teams to drive successful project delivery.
Create and maintain detailed technical documentation and deployment/operational support guides.

Qualifications

Over five years of experience in project management, business analysis, Scrum Master, or program management roles focusing on technology initiatives.
Proven track record in gathering, documenting, and managing business and functional requirements involving diverse stakeholders.
Experience overseeing federal government contracts and familiarity with service-oriented delivery structures.
Demonstrated ability to manage project backlogs, prioritize tasks, and maintain delivery roadmaps.
Skilled in managing service level agreements (SLAs) and monitoring operational performance indicators.
Knowledgeable in Agile practices, Scrum ceremonies, and requirements management methodologies.
Familiar with IT Service Management (ITSM) including incident, problem, and change management processes.
Experience working with government reporting mandates such as performance metrics, Contract Data Requirements Lists (CDRLs), and Quality Assurance Surveillance Plans (QASP).
Strong skills in resource allocation and capacity planning.
Exceptional communication, facilitation, presentation, and stakeholder engagement abilities.
Ability to prioritize competing demands and make sound operational decisions under pressure.
Experience managing relationships with clients, vendors, and platform partners.
Ability to lead multidisciplinary teams in fast-paced consulting settings.

Preferred Qualifications

Experience in federal contract transitions, recompetes, and knowledge transfer processes.
Certifications such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), or related Agile credentials.
Knowledge of Section 508 accessibility standards, Authority to Operate (ATO) procedures, and federal compliance requirements.
Project Management Professional (PMP) certification or an equivalent project management qualification.

Benefits

Comprehensive medical insurance coverage.
Dental and vision insurance plans.
Disability and life insurance benefits.
Parental leave provisions.
401(k) retirement savings plan.
Paid time off for work-life balance.

Equal Opportunity Statement

Nuvitek is an equal opportunity employer committed to inclusivity for all protected groups, including veterans and individuals with disabilities.

Scrum Master / Business Analyst