Agricultural Motor Machinery Assessor

Position Overview

We are seeking a dedicated Agricultural Motor Machinery Assessor to join our team at QBE Insurance, focusing on serving rural and regional areas. This role offers a fully remote work model with flexibility and includes a fully maintained company vehicle. The position is permanent, full-time, and based in either Tamworth or Dubbo, NSW.

Role Responsibilities

• Perform thorough and precise evaluations of damage to light and heavy agricultural vehicles and machinery.
• Recommend repair methods aligned with industry standards and manufacturer guidance.
• Establish and maintain strong working relationships with repairers, suppliers, and clients through various communication channels.
• Source and negotiate procurement of replacement parts when required.
• Provide outstanding customer service that goes beyond expectations and complies with claims service standards.
• Implement claims strategies that support business objectives.
• Maintain accurate documentation and records within company's information technology systems.

Candidate Profile

• Possess a mechanical trade qualification and valid license relevant to the role.
• Have solid knowledge of agricultural machinery and equipment with practical experience in repair methodologies.
• Claims assessment experience is advantageous but not mandatory.
• Exhibit excellent communication and negotiation abilities, capable of fostering robust relationships.
• Efficient in planning, time management, and proficient with digital tools.
• Adopt a customer-centered approach with the readiness to travel regionally and adjust to evolving priorities.

Company Overview

QBE is an international insurance provider employing over 13,000 people across 26 countries. We focus on delivering genuine, human-centric services and aim to be the most consistent and innovative risk partner in the industry. Employees enjoy meaningful engagement, career development opportunities, and a workplace culture that values diversity and inclusion.

Benefits and Rewards

• Hybrid working arrangements combining home and office environments to support work-life balance.
• Life Leave program designed to support personal life events while preserving annual leave.
• 18 weeks of gender-equal flexible parental leave with superannuation payments.
• Access to discounts on a variety of products and services including insurance, car hire, hotels, and more.
• Multiple recognitions for workplace diversity, inclusion programs, and employer rankings.

Additional Information

Successful candidates must complete relevant work rights, police, and credit checks as employment conditions. QBE is committed to equal employment opportunity and an inclusive work environment that values diverse perspectives. Support for access requirements and alternative work arrangements is available upon request.