Managing Director (Retail)

Role overview

A leading entertainment and consumer lifestyle group in Singapore is seeking a senior executive to take charge of a well-established, multi-site business as it enters a new growth and transformation phase. This is a confidential appointment for a high-profile leader who can shape strategy, strengthen performance, and elevate customer experience in a brand-led, guest-facing environment.

The business operates in the entertainment space and is known for creating engaging, customer-focused experiences with a strong market presence.

Key responsibilities

• Define the organisation’s strategic direction and lead its growth and transformation programmes.
• Own complete profit-and-loss performance, with accountability for profitable and sustainable revenue expansion.
• Direct day-to-day operations across multiple venues and business functions.
• Spot and develop new commercial partnerships, opportunities, and income channels.
• Improve brand strength while raising customer engagement and overall experience.
• Recruit, coach, and develop a strong senior leadership group.
• Work closely with the Board and other key stakeholders on governance and long-term planning.

Candidate profile

• Demonstrated success in a senior leadership position such as Business Development leader, Managing Director, COO, Country Head, or a similar executive role.
• Prior experience in F&B is preferred.
• Strong commercial judgement with a clear record of delivering growth and organisational change.
• Experience overseeing large-scale operations and cross-functional teams.
• A strategic, adaptable approach with the ability to respond to changing consumer behaviour and disruption in the sector.
• Excellent stakeholder management skills, including engagement at Board level.
• Ability to communicate effectively in Mandarin or Cantonese to work with Chinese stakeholders.

Application note

This is a confidential search. Interested candidates may share their application or connect directly with Amanda at amanda.chan@ambition.com.sg for a private discussion. Only shortlisted applicants will be contacted.