- Esperienza
- Qualsiasi
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 4 giorni fa
- Modalità di lavoro
- Lavoro da casa
- Istruzione
- Vocational training in IT/system integration or equivalent
- Riprendere
- È necessario candidarsi
Descrizione del lavoro
Position Objective
Geberit is a globally operating industrial company with a passionate work culture. Here, employees enjoy significant autonomy, access to cutting-edge technologies, targeted professional growth opportunities, and a supportive team environment. Join our IT Service Center team located in Pfullendorf.
Main Responsibilities
- Manage IT hotline requests via telephone in both German and English, ensuring thorough documentation.
- Provide first-level support by handling incidents and service requests received by phone, email, or ticketing system.
- Troubleshoot hardware and software issues remotely or on-site at employees' workstations and install new hardware and software components.
- Assist employees in effectively utilizing applications in daily operations.
- Identify areas for process optimization and actively contribute to ongoing improvements in workflows and the IT environment.
- Execute minor projects within the service desk scope, including evaluations, rollouts, and standardizations.
Candidate Profile
- Completed vocational training as IT specialist for system integration or comparable technical qualification with further IT-related education.
- Strong customer service orientation and passion for delivering excellent support.
- Proficient in German and English, both spoken and written.
What We Offer
- Company cafeteria.
- Optimal onboarding experience.
- Employee discounts and services.
- Corporate health management programs.
- Flexible working hours.
- Diverse training opportunities and international assignments.
- Attractive employee benefits and retirement provisions.