Support Worker - North Shore (Behavioural Support)

About the Role

We seek a compassionate and resilient Support Worker to assist individuals facing complex behavioural challenges. Your role involves helping those we support to regulate emotions, remain safe, and develop their independence. You will receive comprehensive training and work within a dedicated team.

This position is more than a job; it requires standing alongside someone through difficult times and aiding their progress. A calm demeanor and genuine care are essential qualities for this impactful role.

Key Responsibilities

• Promoting independence by supporting daily living skills such as using public transport and meal preparation.
• Assisting with personal care routines including showering, dressing, medication management, and household upkeep.
• Encouraging engagement in personal interests, hobbies, and goal pursuits.
• Supporting healthy lifestyles and overall wellbeing tailored to each individual's needs.
• Providing steady and respectful assistance with complex behaviours using positive behaviour strategies to maintain safety and dignity.
• Fostering connections by aiding relationships with family, colleagues, and community members.

Candidate Profile

• Some life experience coupled with a positive, adaptable attitude is desired.
• Experience supporting individuals with complex behavioural needs is advantageous but not mandatory as full training is provided.
• Availability to work flexible shifts including days, evenings, sleepovers, and weekends (one weekend every two weeks, both days).
• Possession of a calm nature and confidence to handle challenging behaviours effectively.
• Comfort with daily use of computers and tablets.
• Strong verbal and written communication abilities.
• Physical fitness to participate in community activities, daily walks, gym programs, and manage safety in heightened situations.
• Valid Full New Zealand driver’s license.

Compensation and Benefits

• Hourly wage ranges from $24.68 to $30.13 based on relevant qualifications, with opportunities for increased earnings upon further certification.
• Support from IDEA Services towards completion of Level 2, 3, and 4 Certificates in Health and Wellbeing.
• Generous long service leave entitlements and insurance benefits available after two years of service.
• 'Refer a Friend' bonus program to reward employee referrals.
• Access to a free Employee Assistance Program providing health and wellbeing support at any time.

About the Employer

IDEA Services is New Zealand’s largest provider supporting adults with intellectual disabilities to live independently and participate fully in their communities. Founded on IHC’s dedication to ensuring people with intellectual disabilities lead fulfilling lives, IDEA Services is an accredited Immigration AEWV employer committed to diversity and inclusion, honoring Te Tiriti o Waitangi principles.

Application Process

To apply, please submit an online application including an up-to-date CV detailing your experience. Applications must be complete to be considered. For inquiries about the recruitment process, contact the recruitment team directly.