Pest Control Service Technician

Role Overview

Become a vital member of our Invercargill team as a Pest Control Service Technician. At Rentokil Initial, our work extends beyond simply eliminating pests — we deliver peace of mind, expert advice, and tailored solutions for both residential and commercial clients across the Southland region. This permanent, full-time position typically runs Monday through Friday, with the possibility of occasional after-hours assignments.

Main Responsibilities

• Prepare your work vehicle and supplies each day for scheduled service visits.
• Assess client sites to identify pest problems and propose suitable interventions.
• Implement pest management solutions following best-practice industry standards.
• Educate clients on proactive pest control and hygiene strategies.
• Ensure comprehensive, accurate reporting following every service appointment.
• Foster strong professional relationships with customers through personable and dependable service.
• Proactively identify upselling or value-added opportunities to enhance client service.

What We Offer

• Company vehicle, fuel card, and work mobile to enable fieldwork.
• Provision of all required personal protective equipment (PPE) and uniforms.
• Comprehensive initial and ongoing training, including product, safety, and process knowledge. Support for obtaining industry certifications and registration.
• Pathways to gain formal qualifications and advance your skills.
• An environment promoting independence and ownership over your daily schedule.

Required Skills & Qualifications

• Eligibility to work full-time in New Zealand and hold a valid, clean NZ driver’s license.
• Physical capability to work at heights and within confined spaces, with a strong commitment to safety.
• Excellent communication skills and a commitment to customer satisfaction.
• Organized, reliable, and able to work without direct supervision.
• Able to use smartphones or reporting apps to complete service logs.
• Willingness to travel and occasionally stay away from home for jobs within the lower South Island.
• Pest control experience is beneficial but not mandatory.

Preferred (Not Essential) Credentials

• New Zealand Certificate in Urban Pest Control Level 3.
• New Zealand Firearms License.
• Understanding of local pest control regulations and best practices.
• Working at Heights and Elevated Work Platform (EWP) certifications.
• Experience with manual transmission vehicles.

Additional Requirements

• Applicants must pass pre-employment checks, including medical, references, and criminal background screening.