Intern - Branch Operations and Customer Service
Ruhr Region · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- INR 300,000 – INR 300,000 / year
- Ouvertures
- 1
- Publié
- il y a 2 heures
- Mode de travail
- Au bureau
- Éducation
- Tout diplômé
- Admissibilité
- Graduates in any field under 26 years; freshers from recent batches (2020–2025); may require apprenticeship registration.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Role Overview
This internship position involves significant exposure to branch operations related to gold loan processing, customer engagement, sales, marketing, and tele-calling tasks. It offers practical experience in financial services with a focus on handling KYC documentation, maintaining records, and nurturing customer relationships.
Key Responsibilities
- Support daily operational activities involving gold loan application processing and management of required documentation.
- Assist in maintaining comprehensive branch records and ensuring compliance with procedural guidelines.
- Engage with walk-in customers to address their inquiries and enhance customer satisfaction.
- Identify and pursue new business leads; promote cross-selling of financial products including personal loans and insurance.
- Conduct field visits to support sales efforts and client relationship building.
- Perform tele-calling activities targeting existing customers for loan renewals, interest collections, and follow-ups.
Candidate Eligibility and Requirements
- Must be a graduate in any discipline from a recognized university.
- Preferably aged under 26 years.
- Targeted primarily at freshers, particularly from 2020 to 2025 graduation batches.
- Registration under National Apprenticeship Training Scheme (NATS) or National Apprenticeship Promotion Scheme (NAPS) may be required.
Internship Details and Benefits
- Duration of the internship is 6 months.
- Stipend offered is up to ₹300,000 per annum, including performance-based incentives.
- Interns will receive a government-certified on-the-job training certificate upon completion.
Common Related Roles
Positions aligned with this internship may include Branch Internship Executive (Gold Loans), Trainee Associate Intern, Customer Care Executive - Intern, and Sales & Operation Intern.