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Intern - Branch Operations and Customer Service

The Muthoot Group

Ruhr Region · 정규직

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경험
어느
샐러리
INR 300,000 – INR 300,000 / year
채용 공고
1
게시됨
10시간 전
작업 모드
사무실에서
교육
졸업생 누구나
적임
Graduates in any field under 26 years; freshers from recent batches (2020–2025); may require apprenticeship registration.
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직무 설명

Role Overview

This internship position involves significant exposure to branch operations related to gold loan processing, customer engagement, sales, marketing, and tele-calling tasks. It offers practical experience in financial services with a focus on handling KYC documentation, maintaining records, and nurturing customer relationships.

Key Responsibilities

  • Support daily operational activities involving gold loan application processing and management of required documentation.
  • Assist in maintaining comprehensive branch records and ensuring compliance with procedural guidelines.
  • Engage with walk-in customers to address their inquiries and enhance customer satisfaction.
  • Identify and pursue new business leads; promote cross-selling of financial products including personal loans and insurance.
  • Conduct field visits to support sales efforts and client relationship building.
  • Perform tele-calling activities targeting existing customers for loan renewals, interest collections, and follow-ups.

Candidate Eligibility and Requirements

  • Must be a graduate in any discipline from a recognized university.
  • Preferably aged under 26 years.
  • Targeted primarily at freshers, particularly from 2020 to 2025 graduation batches.
  • Registration under National Apprenticeship Training Scheme (NATS) or National Apprenticeship Promotion Scheme (NAPS) may be required.

Internship Details and Benefits

  • Duration of the internship is 6 months.
  • Stipend offered is up to ₹300,000 per annum, including performance-based incentives.
  • Interns will receive a government-certified on-the-job training certificate upon completion.

Common Related Roles

Positions aligned with this internship may include Branch Internship Executive (Gold Loans), Trainee Associate Intern, Customer Care Executive - Intern, and Sales & Operation Intern.

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