Front of House Receptionist
London, England, United Kingdom · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- GBP 36,954 – GBP 36,954 / year
- Ouvertures
- 1
- Publié
- il y a 3 semaines
- Mode de travail
- Au bureau
- Admissibilité
- Candidates with relevant experience in reception, front-of-house, hospitality, or customer service who can work onsite in London are suitable. Applicants should be able to provide a professional client-facing service and manage front-office responsibilities effectively.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
About Portico
Portico promotes a workplace culture that recognises dedication, supports career growth, and values an engaging, enjoyable working environment. The company also places strong emphasis on diversity, fairness, and equal opportunity for all employees.
Role overview
This position is for a polished and client-facing Front of House Receptionist based at one of London’s most well-known locations. You will be the first person visitors, clients, and occupiers meet, so the role centres on creating a professional welcome, handling front-desk activity, coordinating meeting rooms, and helping to deliver a smooth five-star guest experience. You will work alongside housekeeping and workplace colleagues to keep the site organised, efficient, and inviting.
Key duties
- Greet guests and occupiers with a high standard of service and a warm, professional approach.
- Handle reception enquiries, incoming calls, and the reception email inbox.
- Arrange meeting room reservations, room setup, inspections, and refreshments.
- Provide basic support for AV and IT issues and pass on problems that need further attention.
- Carry out workplace checks and help ensure meeting areas stay tidy and presentation-ready.
- Develop strong working relationships with clients, occupiers, and external service providers.
- Assist with board meetings, general office administration, and other occasional tasks.
- Follow health and safety procedures and remain alert to site security requirements.
Working hours
The role is 40.5 hours per week. Shifts run from 8:30 to 18:00 Monday to Thursday, and from 8:30 to 17:00 on Fridays.
Compensation
The annual salary for this position is £36,954.
Additional information
In addition to the core role, the employer offers a range of benefits and support services, including holiday allowance, pension contributions, life insurance, enhanced annual leave, a referral bonus scheme, a thank-you voucher scheme, a 24-hour confidential helpline with counselling and information services, access to a discounts and benefits platform covering retailers, hotels, cinemas and more, and training and development through the company’s Training Academy.