Customer Support - Voice Process - International Bank
Chennai, Tamil Nadu, India · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- INR 300,000 – INR 400,000 / year
- Ouvertures
- 1
- Publié
- il y a 3 semaines
- Mode de travail
- Au bureau
- Éducation
- Tout diplômé
- Admissibilité
- Any graduate, including undergraduate and postgraduate candidates, may apply. Both freshers and experienced applicants are eligible, provided they can communicate well in English and Hindi and are available for immediate joining.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Overview
Teleperformance is hiring for a customer support role in a voice process for an international banking client. This opening is for candidates who can join immediately and are comfortable handling customer queries over calls and emails.
Role Summary
The position involves addressing banking-related customer questions and providing accurate support through voice and mail communication. This is a non-sales role with no target pressure.
Key Responsibilities
- Respond to customer queries related to banking services over calls and emails.
- Resolve issues by providing clear and helpful support to customers.
- Maintain professional communication throughout customer interactions.
- Handle voice-based customer service tasks in a banking environment.
Requirements
- Candidates must be immediate joiners.
- Good spoken English and Hindi are mandatory.
- Freshers as well as experienced candidates may apply.
- Any degree holder can apply, including undergraduate and postgraduate candidates.
- Willingness to work in rotational shifts is required.
- Applicants should be open to working from the Guindy, Chennai location.
Work Schedule and Benefits
The role follows a rotational shift pattern. Employees will work 5 days a week with 2 rotational weekly offs. Cab facility is provided.
Important Notes
This is a customer support opening with no sales responsibility and no target-based work. The salary offered is 4 LPA, which corresponds to an annual package in the range of INR 300000 to 400000.
Location
Work location: Guindy, Chennai.