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Customer Support Executive - International Voice & Chat Process

Hirenix Solutions

Delhi-NCR, India · Jornada completa

Sé el primero en postularte

Experiencia
Cualquier
Salario
INR 20,000 – INR 25,000 / month
Vacantes
1
Al corriente
hace 1 hora
Modo de trabajo
En la oficina
Educación
12th Pass or Graduate
Elegibilidad
Candidates who have completed at least 12th standard or are graduates, including both freshers and experienced individuals, with good English communication and basic computer skills, and who can work rotational shifts, are eligible to apply.
Reanudar
Se requiere solicitud

Descripción del trabajo

About the Role

Join a prestigious International BPO as a Customer Support Executive focusing on voice and chat interactions. This role is based in Gurgaon and requires working from the office. It offers a competitive monthly salary range and ample opportunities for career advancement in a professional setting.

Job Responsibilities

  • Attend to customer queries efficiently via voice calls or chat platforms.
  • Address and resolve customer issues with professionalism and empathy.
  • Provide outstanding customer service aimed at customer satisfaction.
  • Ensure adherence to quality standards while keeping accurate customer records updated.

Candidate Requirements

  • Educational qualification: minimum completion of 12th grade or graduation.
  • Open to both freshers and experienced individuals.
  • Proficiency in English communication is essential.
  • Basic computer skills are required.
  • Willingness to work in rotational shifts.

Additional Details

  • Work model: Onsite (office based only) in Gurgaon.
  • Salary: INR 20,000 to 25,000 per month in hand, plus incentives.
  • Weekly working days: 5 days with 2 weekly offs.
  • Facilities include two-way cab transportation and paid training.
  • Performance incentives based on individual achievements.
  • Immediate joining is preferred; walk-in interview is mandatory.

How to Apply

Candidates are encouraged to apply promptly to schedule a walk-in interview for an opportunity to begin a promising career in international BPO with attractive compensation and benefits.

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