المسمى الوظيفي

About the Role

Join a prestigious International BPO as a Customer Support Executive focusing on voice and chat interactions. This role is based in Gurgaon and requires working from the office. It offers a competitive monthly salary range and ample opportunities for career advancement in a professional setting.

Job Responsibilities

Attend to customer queries efficiently via voice calls or chat platforms.
Address and resolve customer issues with professionalism and empathy.
Provide outstanding customer service aimed at customer satisfaction.
Ensure adherence to quality standards while keeping accurate customer records updated.

Candidate Requirements

Educational qualification: minimum completion of 12th grade or graduation.
Open to both freshers and experienced individuals.
Proficiency in English communication is essential.
Basic computer skills are required.
Willingness to work in rotational shifts.

Additional Details

Work model: Onsite (office based only) in Gurgaon.
Salary: INR 20,000 to 25,000 per month in hand, plus incentives.
Weekly working days: 5 days with 2 weekly offs.
Facilities include two-way cab transportation and paid training.
Performance incentives based on individual achievements.
Immediate joining is preferred; walk-in interview is mandatory.

How to Apply

Candidates are encouraged to apply promptly to schedule a walk-in interview for an opportunity to begin a promising career in international BPO with attractive compensation and benefits.

Customer Support Executive - International Voice & Chat Process