Customer Service Representative - International Voice Process (Night Shift)
Mumbai, Maharashtra, India · Jornada completa
Sé el primero en postularte
- Experiencia
- Up to 5 yrs
- Salario
- Entre 100.000 y 600.000 rupias indias al año.
- Vacantes
- 1
- Al corriente
- Hace 3 semanas
- Modo de trabajo
- En la oficina
- Educación
- Cualquier graduado
- Elegibilidad
- Open to freshers as well as candidates with up to 5 years of international voice experience. Graduation is not required. Candidates from other experience areas may also apply if they have excellent English communication and are interested in international voice support.
- Reanudar
- Se requiere solicitud
Dónde trabajarás
Descripción del trabajo
Role overview
An opportunity is open for a Customer Service Representative in an international voice process based in Mumbai. The position is for a non-technical support role focused on handling customer interactions and maintaining accurate records in the designated system.
Key responsibilities
- Take inbound calls and also manage emails and chat conversations as needed.
- Record every case and customer interaction correctly in the assigned tool or platform.
- Work as an individual contributor while supporting the team within a clearly defined scope.
Requirements
- Applicants should have excellent English communication skills.
- Experience range accepted is from freshers up to 5 years in international voice processes.
- Candidates with experience in any domain may also be considered if they are interested in international voice support and communicate well in English.
- Only immediate joiners should apply.
- Willingness to work night shifts is required.
- The job is based in a work-from-office setup in Mumbai.
Additional details
- Both-side cab facility is available.
- Graduation is not mandatory.
Application note
This opening is with Trigent Software for its Mumbai location.