Service Technician

About the Role

Culligan Ireland is seeking a dedicated Service Technician based in the Midlands region. This full-time permanent position, subject to a six-month probation period, involves fieldwork to maintain and service our water coolers and filtration systems. The annual salary is €32,000, paid monthly, complemented by an annual tax-free meal allowance of €4,000.

Key Responsibilities

• Perform scheduled sanitization and disinfection of water coolers and drinking water systems.
• Conduct preventative maintenance to ensure equipment operates safely and hygienically.
• Install, service, and repair water coolers and filtration units.
• Replace filters and other consumables following set service schedules.
• Diagnose faults and implement effective repair solutions.
• Maintain digital service and sanitization records using company software systems.
• Manage van inventory and upkeep tools and materials for daily tasks.
• Deliver outstanding customer service while representing Culligan professionally.
• Adhere to all relevant health, safety, and hygiene protocols.

Requirements and Qualifications

• Valid full driving license with fewer than 6 penalty points and no disqualifications.
• Previous experience in field service, maintenance, technical, hygiene, or sanitisation roles is preferred; comprehensive product training will be provided.
• Strong attention to cleanliness, quality, and detail orientation.
• Proven ability to diagnose and resolve technical or mechanical issues.
• Excellent communication and customer service skills.
• Capable of working independently while managing a demanding workload.
• Experience meeting targets and service KPIs in a results-driven environment.
• Good knowledge of local geography and surrounding areas.
• Customer-focused mindset with strong interpersonal abilities.

Benefits

• Work schedule: Monday to Friday daytime shifts.
• Uniform provided along with a company-issued tablet.
• Company vehicle provided for work duties.
• Annual leave entitlement of 23 days plus bank holidays, with increases based on tenure.
• Access to company pension plan.
• Company sick pay available following qualifying period.
• Discounts through shopping perks programs.
• 24/7 access to Employee Assistance Programme (EAP) for support.
• Opportunity to take a volunteering day.
• Participation in employee support networks, including mental health assistance.
• Potential for career growth within the organisation.