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About the Role

Culligan Ireland is seeking a full-time Service Technician based in Cork, specializing in the delivery, installation, maintenance, and servicing of water coolers and filtration systems at customer locations. This position is field-based and comes with a permanent contract subject to a six-month probation period.

This role emphasizes maintaining the highest hygiene and performance standards to ensure that customers receive superior service and clean, healthy water solutions.

Key Responsibilities

Perform scheduled sanitization and disinfection of water coolers and drinking water systems to uphold hygiene standards.
Carry out preventative maintenance to guarantee that equipment stays safe, hygienic, and fully functional.
Install, service, and repair water coolers and filtration devices as needed.
Replace filters and other consumables as per service schedules to maintain optimum functionality.
Identify and troubleshoot faults effectively to ensure timely resolutions.
Maintain accurate digital records of services and sanitization via company systems.
Manage vehicle stock and ensure proper upkeep of all tools and materials needed for daily operations.
Deliver excellent customer service while representing Culligan professionally in all interactions.
Adhere strictly to all health, safety, and hygiene protocols throughout daily activities.

Requirements

Possession of a full, valid driving license with no disqualifying offenses and no more than six penalty points.
Prior experience in field service, maintenance, technical, hygiene, or sanitization roles is preferred; however, comprehensive training will be provided covering all products.
A strong commitment to cleanliness and meticulous attention to detail is essential.
Skill in diagnosing and resolving technical or mechanical problems effectively.
Excellent communication skills paired with a strong customer service orientation.
Capability to work independently while managing a busy schedule efficiently.
Proven ability to perform in a target-driven environment, consistently meeting service and performance KPIs.
Good geographical awareness of the local area and its surroundings.
Strong interpersonal skills and a customer-focused attitude.

Benefits and Additional Information

Working hours: Monday to Friday, daytime schedule.
Provision of uniform and tablet for work purposes.
Company vehicle provided for travel between sites.
Annual leave: 23 days plus bank holidays, with entitlement increasing with long service.
Participation in the company pension scheme.
Company sick pay available following a qualifying period.
Access to shopping discounts through "Perks at Work."
24-hour access to Employee Assistance Program for support.
One paid volunteering day annually.
Employee networks offering mental health support.
Opportunities for career advancement within the organization.

Compensation

The salary for this position is €32,000 per year, paid monthly. Additionally, an annual tax-free meal allowance of €4,000 is provided.

Service Technician

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