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About the Role

We have a remarkable opportunity for a committed Regional Operations Director to lead multiple care homes across Norfolk, Suffolk, and Essex. This healthcare provider specializes in nursing, residential, dementia, and respite care, operating new-build facilities that offer exceptional luxury and high standards.

Key Responsibilities

Oversee strategic and day-to-day operations of all care homes and services in the East region.
Support and mentor operations managers to ensure excellent care delivery and compliance with regulations.
Maintain or enhance CQC ratings for all regional homes to Good or Outstanding levels.
Drive ongoing improvements in care quality, resident satisfaction, and clinical results.
Manage regional occupancy, revenue, and EBITDA goals with full accountability.
Control regional budgets and seek cost efficiencies without sacrificing care quality.
Assist with recruitment, retention, and succession planning for management roles across the region.
Promote a positive, inclusive workplace culture prioritizing staff well-being and lowering turnover rates.

Preferred Qualifications and Experience

Extensive senior leadership experience in care home or healthcare operations.
Proven ability to manage multiple sites or services simultaneously.
Deep understanding of CQC standards and adult social care regulations.
Strong track record in quality improvement and addressing underperformance.
Commercially savvy, with experience overseeing P&L or budgeting responsibility.
Exceptional people leadership skills focused on talent development.
Excellent communication and stakeholder management capabilities.
Experience operating at regional director level or equivalent.
Knowledge of care market dynamics and local commissioning environments.
Experience in supporting new home launches or acquisitions.

Mandatory Requirements

Candidates must hold a Registered Manager qualification or have equivalent clinical/care leadership experience.

Compensation and Work Details

The successful candidate will receive a competitive annual salary of GBP 85000, working 40 hours per week from 9am to 5pm, Monday to Friday. This is a permanent full-time role.

Benefits

Monthly car allowance or company car option.
Performance-related bonus opportunities.
Private healthcare available upon qualifying.
25 days holiday plus bank holidays annually.
Pension scheme participation.
Comprehensive induction and ongoing training programs.
Career development and advancement prospects.
Employee Assistance Programme access.
Blue Light Card Scheme membership.
Loyalty bonus incentives.
Employer-paid DBS disclosure.

Reference

Reference ID: 7350

Regional Operations Director

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