Customer Service Representative

Job Overview

Swapri Industries Llp is seeking a Customer Service Representative to work at our café in Hyderabad, Andhra Pradesh. This position requires welcoming patrons, assisting with their needs, and ensuring a pleasant customer experience.

Key Duties and Responsibilities

• Greet and assist customers efficiently and courteously
• Take and accurately process customer orders
• Manage billing and payment transactions
• Perform basic barista duties including preparing coffee and mocktails

Training and Incentives

Complete training will be provided for all barista-related tasks, allowing candidates without prior barista experience to learn effectively. Additionally, employees are eligible for performance-based bonuses linked to sales growth and the overall success of the café.