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Technical Support Engineer

SD Computronix

Bengaluru, Karnataka, India · 全职

抢先申请

经验
任何
薪水
INR 15,000 – INR 21,000 / month
职位空缺
1
发布
14小时前
工作模式
在办公室
学历
10th / 12th Standard / Diploma in IT
合格
Open to candidates who have completed 10th/12th standard or possess relevant diplomas. Freshers and experienced individuals with desktop or laptop support background are encouraged to apply.
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职位描述

Job Overview

The position of Technical Support Engineer is open for candidates with a minimum education background of 10th or 12th standard or a Diploma in IT. Preference will be given to those having a Diploma in Computer Hardware & Networking and candidates with prior experience of over six months in desktop or laptop support, though freshers can also apply.

Core Responsibilities

  • Expertise in installation and activation of MS Office software.
  • Capability to configure wireless printers and routers efficiently.
  • Proficient in diagnosing and troubleshooting laptops and desktops at a basic L1 support level.
  • Confidently demonstrate laptops to customers and clearly communicate the features and benefits of the products.
  • Meet monthly assigned sales and service targets consistently.
  • Develop customer trust and handle customer interactions with confidence.
  • Inform every laptop buyer about Zip Services and actively recommend suitable service packages.

Work Schedule and Conditions

  • Working hours are from 12:30 PM to 9:30 PM.
  • Mandatory working on Saturdays and Sundays.
  • Weekly off days are provided between Monday and Friday.
  • The store remains operational during festival days; compensatory leaves will be granted subsequently.

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