- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 1周前
- 工作模式
- 在办公室
- 恢复
- 需要申请
你的工作地点
职位描述
Job Overview
This role focuses on enhancing the quality of business Management Information Systems (MIS) and coordinating with various internal and external stakeholders to support retention and cross-selling activities.
Primary Responsibilities
- Maintain and regulate MIS data effectively.
- Map client cases and monitor their resolution progress.
- Generate leads and engage with lead sources.
- Provide and collect reverse feedback for process improvement.
- Collaborate closely with internal teams to track retention cases.
- Verify documentation related to retention efforts.
- Handle escalation management efficiently.