Rostering and Scheduling Officer

About Us

Feros Care is dedicated to helping individuals live healthier, happier, and more connected lives as a values-driven not-for-profit organisation. Known for innovation, compassion, and exceptional care for both our teams and communities, we pride ourselves on being leaders in our field.

Role Overview

We are seeking a Rostering and Scheduling Officer to ensure optimal placement of staff within our aged care setting. This fast-paced role involves developing and managing staff schedules that maintain consistent quality care while balancing compliance, workforce needs, and sudden changes. It suits someone skilled in organisation and problem-solving who understands the complexities of rostering within aged care or healthcare.

Key Responsibilities

• Create and maintain accurate and efficient staff rosters supporting excellent service delivery.
• Align schedules with client care plans, service agreements, and staffing requirements.
• Respond agilely to last-minute adjustments including unplanned absences and urgent shift coverage.
• Collaborate with internal teams to optimise workforce use and ensure continuity of care.
• Utilise rostering software and related technology to enhance scheduling efficiency.
• Communicate professionally with staff, leadership, and other stakeholders.
• Engage in proactive planning and timely problem-solving to support operational goals.

Candidate Requirements

• Experience in rostering, scheduling, or workforce coordination, ideally in aged care, healthcare, disability, or complex service environments.
• Proficient organisational and problem-solving skills, capable of managing competing priorities under pressure.
• A calm and solutions-oriented mindset when handling urgent changes.
• Strong communication skills, comfortable engaging with diverse stakeholders.
• Familiarity with rostering systems, Microsoft Office, and technology tools.
• High level of accuracy and attention to detail in a dynamic environment.
• A proactive and team-focused attitude recognising the impact of effective rostering on quality care.

Benefits

• Access to not-for-profit salary packaging benefits up to $15,900 annually.
• Meal and entertainment allowances tax-free up to $2,650 per year.
• Annual leave loading at 17.5%.
• Paid parental leave of 9 weeks for those eligible.
• Cultural leave days for qualifying employees.
• Employee discounts and wellbeing programs via the ForME! platform.
• Private health insurance discounts through Medibank.
• Employee Assistance Program for support.
• Fitness Passport providing discounted gym and pool memberships for employees and their families.

Inclusion and Accessibility

Feros Care is committed to diversity and inclusion, encouraging applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse individuals, and persons with disabilities. We welcome discussions regarding accessibility needs or workplace adjustments; contact our Talent Acquisition Team by phone or email.