Room Attendant

Role Overview

This position is for a room attendant within the Innkeepers Lodge brand, focused on creating a welcoming stay for every guest. The role suits someone who enjoys delivering excellent service, works with professionalism, and takes pride in maintaining a comfortable environment.

The hiring process is designed to be quick and mobile-friendly, and a CV is not required. The application form is intended to take about 2 minutes to complete.

Key Duties

• Work alongside the team to provide a warm, friendly, and genuine welcome and farewell so guests are more likely to return and recommend the property.
• Engage guests in appropriate conversation and encourage participation in the guest experience survey.
• Clean and present bedrooms, bathrooms, and public areas to the brand’s required standard.
• Follow all opening and closing procedures carefully to maintain cleanliness and safety.

What the Employer Is Looking For

The ideal candidate is enthusiastic about service, committed to cleanliness and safety, observant, and able to stay composed when under pressure. Previous experience is not essential, as full training will be provided.

Benefits and Perks

• Flexible shifts that can fit around other commitments.
• 33% discount across all brands, including dining occasions such as date nights, family meals, and social outings.
• A lively team environment with opportunities to build friendships at work.
• Team social events.
• Pension plan.
• 28 days of paid holiday.
• Discounts on high-street shopping.
• Free shares.
• Access to a free employee helpline for personal support.

About the Culture

The business values enthusiasm, professionalism, support, and teamwork, and aims to create an environment where employees can be themselves and help every guest feel genuinely welcome.